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You are working at the reception desk of a healthcare practice. Suddenly, there is a police officer or court officer giving you a court order to produce patient records!
In this month’s Q&A with Jean, we discussed how to prepare patient records for a court order with confidence!
Now, just a reminder, I’m not a lawyer and I don’t play one on TV. These are my recommendations based on my experience as a director of health records in hospitals in Canada, as a court reporter, and as a mentor to clinic managers in independent healthcare practices and not legal advice.
01:36 How to Prepare Patient Records for a Court Order
02:40 Don’t Panic
03:16 Review the Order Carefully
04:46 What This ISN’T
07:30 Validate the Court Order
08:14 Secure the Patient Records
11:08 Inform Your Custodian, Privacy Officer
12:38 The Fine Art of Severing
14:32 Table of Contents
15:24 Prepare the Paper Record
22:39 When You Return to the Clinic
24:24 What You Should Do Now
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