8 min

Fax Received in Error - Is this a Notifiable Privacy Breach? | Episode #067 Practice Management Nuggets

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Has this ever happened to you?
You are a clinic manager in a healthcare practice. One day, you receive a phone from a healthcare provider in another clinic.
They received a fax with patients’ health information from someone in your clinic. But the fax is not addressed to them – they received it in error.
Is this a notifiable privacy breach under Alberta’s new Health Information Act (HIA) regulations?
What should you do now?
If you work in healthcare, it is your job to manage each #PrivacyBreach with confidence, compassion, and transparency to the individuals affected by a privacy breach.
In this podcast episode, Jean L. Eaton answers frequently asked questions (FAQ) about mandatory privacy breach notification in your healthcare practice.
Learn NOW how to respond a #PrivacyBreach – Don’t get caught scrambling when a privacy breach happens!
Practice Management Success Are you feeling frustrated with the same problem over and over again in your clinic?
Or solving one problem just to find another problem popping up?
Don't know where to go for help?
Many new and seasoned clinic managers find that they need help from time to time with questions like the ones that we discussed in this podcast episode.
To access all the resources and to ask Jean your questions, join us at Practice Management Success!
In This Podcast Episode Show Notes Recorded Oct 16, 2018
You can advance the audio to these time markers:
00:58  Is this a privacy breach?
01:19  Part A: Circumstances where mandatory privacy breach notification is required
02:244  Part B: Circumstances where mandatory privacy breach notification is not required
02:50  Accessed the information in a manner consistent with his role as a health services provider and did not do it for an improper purpose;
03:00  Did not use or disclose the information beyond determining that he accessed it in error.
04:50  Sending custodian must record the privacy breach
Do This Now Members of Practice Management Success can access the video of this episode and the resources here.
If you are not a member of Practice Management Success, yet—what are you waiting for?
Click here and register now!
With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, maintain, or fix your healthcare practice.
Rate and Review the Podcast Reviews for the podcast on whatever platform that you use is greatly appreciated!
When you provide your honest feedback it helps other people just like you find content that may help them, too.  If you received value from this episode, please take a moment and leave your honest rating and review.
Subscribe to our podcast and join our email updates list!
When you subscribe to our podcast, the next episode of the podcast will automatically appear in your play list and you never have to go searching for an episode again!
 

Subscribe: itunes | Email |  Stitcher | RadioPlayer
Has this ever happened to you?
You are a clinic manager in a healthcare practice. One day, you receive a phone from a healthcare provider in another clinic.
They received a fax with patients’ health information from someone in your clinic. But the fax is not addressed to them – they received it in error.
Is this a notifiable privacy breach under Alberta’s new Health Information Act (HIA) regulations?
What should you do now?
If you work in healthcare, it is your job to manage each #PrivacyBreach with confidence, compassion, and transparency to the individuals affected by a privacy breach.
In this podcast episode, Jean L. Eaton answers frequently asked questions (FAQ) about mandatory privacy breach notification in your healthcare practice.
Learn NOW how to respond a #PrivacyBreach – Don’t get caught scrambling when a privacy breach happens!
Practice Management Success Are you feeling frustrated with the same problem over and over again in your clinic?
Or solving one problem just to find another problem popping up?
Don't know where to go for help?
Many new and seasoned clinic managers find that they need help from time to time with questions like the ones that we discussed in this podcast episode.
To access all the resources and to ask Jean your questions, join us at Practice Management Success!
In This Podcast Episode Show Notes Recorded Oct 16, 2018
You can advance the audio to these time markers:
00:58  Is this a privacy breach?
01:19  Part A: Circumstances where mandatory privacy breach notification is required
02:244  Part B: Circumstances where mandatory privacy breach notification is not required
02:50  Accessed the information in a manner consistent with his role as a health services provider and did not do it for an improper purpose;
03:00  Did not use or disclose the information beyond determining that he accessed it in error.
04:50  Sending custodian must record the privacy breach
Do This Now Members of Practice Management Success can access the video of this episode and the resources here.
If you are not a member of Practice Management Success, yet—what are you waiting for?
Click here and register now!
With your membership to Practice Management Success, you will get great tips, tools, templates, and training that you can use right away to help you start, grow, maintain, or fix your healthcare practice.
Rate and Review the Podcast Reviews for the podcast on whatever platform that you use is greatly appreciated!
When you provide your honest feedback it helps other people just like you find content that may help them, too.  If you received value from this episode, please take a moment and leave your honest rating and review.
Subscribe to our podcast and join our email updates list!
When you subscribe to our podcast, the next episode of the podcast will automatically appear in your play list and you never have to go searching for an episode again!
 

8 min