Super excited and immensely grateful to be joined on the Living Fearlessly with Lisa McDonald radio airwaves with another one of my #CSuiteNetwork brother’s – the brilliant, Shep Hyken! This spitfire continues to do amazingly integral work in the realm of business across the globe! Find out why he is the attractor factor when it comes to creating amazing customer experiences! A Not-To-Be-Missed Show on C-Suite Radio / C-Suite Network Host Page!! Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, and The Convenience Revolution. He is also the creator of The Customer FocusTM, a customer service training program which helps clients develop a customer service culture and loyalty mindset. (Now available as an online/web-based training program!) In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser-Busch, AT&T, AETNA, Abbott Laboratories, American Express – and that’s just a few of the A’s! Shep Hyken’s most requested programs focus on customer service, customer loyalty, internal service, customer relations and the customer experience. He is known for his high-energy presentations, which combine important information with entertainment (humor and magic) to create exciting programs for his audiences.
Uplifting you to fear less and to live more!
#Grateful #Radio #Podcasts #CSuiteRadio #CSuiteNetwork #CTRN #HaltonHonda #Forever #AHAthat #VRRMediaProductions #CrackingTheRichCode #BrittVentures #JimBritt #KevinHarrington #GoldsmithStakeholderCenteredCoaching #Entrepreneurs #LivingFearlessly
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