14 min

Podcast 10: RISK- Relationship, Initiative, Skills & Knowledge The Contact Center Coach

    • Business

Learn how to measure and define your frontline reps for performance excellence. Manage the RISK in your center by learning the keys to identifying the areas of improvement for your frontline.

  • All rights reserved

Learn how to measure and define your frontline reps for performance excellence. Manage the RISK in your center by learning the keys to identifying the areas of improvement for your frontline.

14 min

  • All rights reserved

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