Power Producers: Throwback: Dealing with Difficult Clients Agency Intelligence: The Insurance Podcast Network
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- Management
In this throwback episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck talk about their experience when dealing with difficult clients.
Episode Highlights:
David shares a story about an account that was referred to them by one of Kyle's referral partners. (6:52)
David mentions what happened to that account. (7:37)
David mentions his response to the client. (10:47)
David shares the number of accounts that he has terminated. (11:52)
David shares what he realized when it comes to payroll. (12:45)
Tweetable Quotes:
“You outline the options with everybody beforehand in terms of payment explaining why monthly self-audit makes the most sense for 99% of our clients.” - Kyle Houck
“There are good ones out there and we work with some really good ones. They have numbers they have to hit. I like to recruit them because they have to get in front of literally everything so that they can hit their numbers.” - David Carothers
Resources Mentioned:
David Carothers LinkedIn
Kyle Houck LinkedIn
Florida Risk Partners
The Extra 2 Minutes
In this throwback episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck talk about their experience when dealing with difficult clients.
Episode Highlights:
David shares a story about an account that was referred to them by one of Kyle's referral partners. (6:52)
David mentions what happened to that account. (7:37)
David mentions his response to the client. (10:47)
David shares the number of accounts that he has terminated. (11:52)
David shares what he realized when it comes to payroll. (12:45)
Tweetable Quotes:
“You outline the options with everybody beforehand in terms of payment explaining why monthly self-audit makes the most sense for 99% of our clients.” - Kyle Houck
“There are good ones out there and we work with some really good ones. They have numbers they have to hit. I like to recruit them because they have to get in front of literally everything so that they can hit their numbers.” - David Carothers
Resources Mentioned:
David Carothers LinkedIn
Kyle Houck LinkedIn
Florida Risk Partners
The Extra 2 Minutes
21 min