21 min

Power Producers: Throwback: Dealing with Difficult Clients Agency Intelligence: The Insurance Podcast Network

    • Management

In this throwback episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck talk about their experience when dealing with difficult clients.

Episode Highlights:

David shares a story about an account that was referred to them by one of Kyle's referral partners. (6:52)


David mentions what happened to that account. (7:37)


David mentions his response to the client. (10:47)


David shares the number of accounts that he has terminated. (11:52)


David shares what he realized when it comes to payroll. (12:45)



Tweetable Quotes:

“You outline the options with everybody beforehand in terms of payment explaining why monthly self-audit makes the most sense for 99% of our clients.” - Kyle Houck

“There are good ones out there and we work with some really good ones. They have numbers they have to hit. I like to recruit them because they have to get in front of literally everything so that they can hit their numbers.” - David Carothers


Resources Mentioned:

David Carothers LinkedIn

Kyle Houck LinkedIn

Florida Risk Partners

The Extra 2 Minutes

In this throwback episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck talk about their experience when dealing with difficult clients.

Episode Highlights:

David shares a story about an account that was referred to them by one of Kyle's referral partners. (6:52)


David mentions what happened to that account. (7:37)


David mentions his response to the client. (10:47)


David shares the number of accounts that he has terminated. (11:52)


David shares what he realized when it comes to payroll. (12:45)



Tweetable Quotes:

“You outline the options with everybody beforehand in terms of payment explaining why monthly self-audit makes the most sense for 99% of our clients.” - Kyle Houck

“There are good ones out there and we work with some really good ones. They have numbers they have to hit. I like to recruit them because they have to get in front of literally everything so that they can hit their numbers.” - David Carothers


Resources Mentioned:

David Carothers LinkedIn

Kyle Houck LinkedIn

Florida Risk Partners

The Extra 2 Minutes

21 min

More by Grow Program