26 min
Problem Solved Podcast: Stop Firing Clients! Train Your Team in Hospitality with Debbie Boone Problem Solved Podcast
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- How To
Management consultant Debbie Boone knows a lot about how to work well with humans —and with our furry friends and family members. She began her career in a veterinary clinic and soon realized that it wasn’t only animals that needed care, the people who cared for the animals needed skill building too. She began advising veterinary and other healthcare companies on how to provide better hospitality and has recently published her first book Hospitality in HealthCare: How Top Performing Practices Give the Best in Care to Their Patients and Boost Team Happiness.
Join us in learning from Debbie about how we all can make others feel more welcome as she describes her work improving medical protocols while also building trusting relationships with clients and each other.
Management consultant Debbie Boone knows a lot about how to work well with humans —and with our furry friends and family members. She began her career in a veterinary clinic and soon realized that it wasn’t only animals that needed care, the people who cared for the animals needed skill building too. She began advising veterinary and other healthcare companies on how to provide better hospitality and has recently published her first book Hospitality in HealthCare: How Top Performing Practices Give the Best in Care to Their Patients and Boost Team Happiness.
Join us in learning from Debbie about how we all can make others feel more welcome as she describes her work improving medical protocols while also building trusting relationships with clients and each other.
26 min