Professional Indemnity Claims Handling 101 | Ep 2: Overview of pre-action protocol and civil procedure rules

Welcome to the second episode of our Professional Indemnity Claims Handling 101 series! David Rees Smith and Sarah Brice run through pre-action conduct and civil procedure in the context of professional negligence claims.

In a bite-size, 12-minute episode, they explore:

• what the protocol is
• the aim of the protocol
• the procedure steps under the protocol
• how a claim will be decided at trial