Proud, Productive and Priceless! How Unlocking the Power of People Will Reignite Retail Spieckerman Speaks Retail

As retailers re-imagine brick and mortar, stores are once again at the center of the action. But what about the people who power the action, store associates? They can get left out of the conversation as technology and automation grab attention, yet these front-line workers are critical to retailers’ success across every channel. Carol’s guest is passionate about acknowledging and encouraging store workers and he’s written an important book to fulfill that commitment. Ron Thurston is the auth...