37 min
Public Transit Agencies should adapt to changing customer behaviors I Renée Amilcar Mobility Innovators Podcast
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- Management
The pandemic had a significant impact on public transportation ridership in North America. Currently, the ridership is ranging between 50-70% depending on the city and transit mode. Before the pandemic, ridership on Ottawa's transit system was among the highest per capita of any North American city, with 475,000 daily journeys in the city of 1 million habitants. OC Transpo (aka Ottawa-Carleton Regional Transit Commission) is the public transit agency for the city of Ottawa, the capital city of Canada. The agency is adapting to changing customer behavior and has launched many initiatives to bring back ridership. The transit agency is planning to convert the full bus fleet to electric by 2027 and working on Phase II of the Ottawa Light Rail system, to build a truly multi-modal transport network.
Renée Amilcar became the first woman to be permanently hired for the role of General Manager of Transit Services with OC Transpo in the City of Ottawa. She joined the position in October 2021 after spending 19 years at Société de transport de Montréal (STM). During her stint at STM Montreal, she managed different departments, including the planning section, bus maintenance, and operation. She is also the winner of the exceptional woman leadership prize for large companies awarded by the Fédération des chambres de commerce du Québec (FCCQ) in 2018. She was also the first female bus committee chair of the International Association of Public Transport (UITP).
The pandemic had a significant impact on public transportation ridership in North America. Currently, the ridership is ranging between 50-70% depending on the city and transit mode. Before the pandemic, ridership on Ottawa's transit system was among the highest per capita of any North American city, with 475,000 daily journeys in the city of 1 million habitants. OC Transpo (aka Ottawa-Carleton Regional Transit Commission) is the public transit agency for the city of Ottawa, the capital city of Canada. The agency is adapting to changing customer behavior and has launched many initiatives to bring back ridership. The transit agency is planning to convert the full bus fleet to electric by 2027 and working on Phase II of the Ottawa Light Rail system, to build a truly multi-modal transport network.
Renée Amilcar became the first woman to be permanently hired for the role of General Manager of Transit Services with OC Transpo in the City of Ottawa. She joined the position in October 2021 after spending 19 years at Société de transport de Montréal (STM). During her stint at STM Montreal, she managed different departments, including the planning section, bus maintenance, and operation. She is also the winner of the exceptional woman leadership prize for large companies awarded by the Fédération des chambres de commerce du Québec (FCCQ) in 2018. She was also the first female bus committee chair of the International Association of Public Transport (UITP).
37 min