36 min
Episode 31: Rachel Provan is helping new Customer Success leaders with their careers GSD - Getting Services Done
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- Business
Jeff is joined by Rachel Provan, a Top 50 Women Leaders In Customer Success 2022 and Top 100 CS Strategist 2022! Rachel and Jeff discuss:
- Time Management boundaries in CS and how to get people to respect them and stop the pattern of interruption
- Rachel's career advice about "Heads of CS" positions
- The problem with the "player coach" role
- The Eisenhower matrix, the urgent important and how to use it to get your life back
- Strategies for getting that raise and promotion.
There is a lot more as well. Listen in and also check out Rachel at https://provansuccess.com/
Jeff is joined by Rachel Provan, a Top 50 Women Leaders In Customer Success 2022 and Top 100 CS Strategist 2022! Rachel and Jeff discuss:
- Time Management boundaries in CS and how to get people to respect them and stop the pattern of interruption
- Rachel's career advice about "Heads of CS" positions
- The problem with the "player coach" role
- The Eisenhower matrix, the urgent important and how to use it to get your life back
- Strategies for getting that raise and promotion.
There is a lot more as well. Listen in and also check out Rachel at https://provansuccess.com/
36 min