27 min
A Realistic Approach to Human Resources and Internal Brand With Laura Tolhoek Customer Service Academy
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- Marketing
In this episode, I welcome Laura Tolhoek into the studio to talk about Human Resources and Internal Employee Brand.
-Great customer service is about making it easy and offering the occasional surprise and delight
-Your internal employer brand must match who you say you are as an organization
-Take care with your applicant experience to be sure you attract the best talent
-Performance management is about team development and goal setting
In this episode, I welcome Laura Tolhoek into the studio to talk about Human Resources and Internal Employee Brand.
-Great customer service is about making it easy and offering the occasional surprise and delight
-Your internal employer brand must match who you say you are as an organization
-Take care with your applicant experience to be sure you attract the best talent
-Performance management is about team development and goal setting
27 min
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