27 min

A Realistic Approach to Human Resources and Internal Brand With Laura Tolhoe‪k‬ Customer Service Academy

    • Marketing

In this episode, I welcome Laura Tolhoek into the studio to talk about Human Resources and Internal Employee Brand.

-Great customer service is about making it easy and offering the occasional surprise and delight


-Your internal employer brand must match who you say you are as an organization


-Take care with your applicant experience to be sure you attract the best talent


-Performance management is about team development and goal setting

In this episode, I welcome Laura Tolhoek into the studio to talk about Human Resources and Internal Employee Brand.

-Great customer service is about making it easy and offering the occasional surprise and delight


-Your internal employer brand must match who you say you are as an organization


-Take care with your applicant experience to be sure you attract the best talent


-Performance management is about team development and goal setting

27 min

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