Refocusing on Employee Engagement Retail Refined

The pandemic’s impact on retail was so disruptive. It changed the industry forever, and a big part of this is the associate model. As retailers lean into technology, they’ve learned it can be the most significant component of agility around workforce management. To discuss the topic, Retail Refined host Melissa Gonzalez spoke with John Orr, Senior Vice President of Retail at Ceridian, an HCM (human capital management) platform that combines workforce, talent, and payroll management in one.