16 episodes

Why do we have nothing but love for some brands—and, hate others with a passion? Repeat Customer is all about examining truly great customer experiences: How companies create them, and why superfans love them so much. CEOs, chief customer officers, and industry experts reveal the inside stories of how iconic companies rose to prominence by solving pain points, reimagining touch points, disrupting traditional business models, and staking their entire success on inventive, customer-focused approaches. And die-hard superfans share stories of their (sometimes) zany expressions of brand love. Hosted by Mio Adilman, produced by Zendesk. New episodes every other Monday.

Repeat Customer Zendesk

    • Business
    • 4.6, 76 Ratings

Why do we have nothing but love for some brands—and, hate others with a passion? Repeat Customer is all about examining truly great customer experiences: How companies create them, and why superfans love them so much. CEOs, chief customer officers, and industry experts reveal the inside stories of how iconic companies rose to prominence by solving pain points, reimagining touch points, disrupting traditional business models, and staking their entire success on inventive, customer-focused approaches. And die-hard superfans share stories of their (sometimes) zany expressions of brand love. Hosted by Mio Adilman, produced by Zendesk. New episodes every other Monday.

Customer Reviews

4.6 out of 5
76 Ratings

76 Ratings

GreggRoosenboom ,

Subscribe = Repeat

Just like a successful business who has repeat customers, I subscribed because of the quality in-depth reviews this podcast serves up.

Jhill615 ,

Great Podcast

Best podcast that provides insight into great customer experiences. I don’t think there are many podcast like this one. Keep it going I’m glad you guys are doing a season 2!

bosteve in NH ,

Motivates innkeeper passion

Great job across vertical industries! As a principal and gm of New Hampshire’s #1 hotel / I love this podcast!

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