Responding to Reviews Without Losing Your Head

This week I have the pleasure of interviewing Kim Walker on the topic of responding to reviews. Kim is usually my co-host. She's always my wife and business partner.

Kim wrote this blog post a couple of weeks ago and she asked me to proofread it. I thought it was so good, and so useful to our audience, that I asked her to do a podcast episode about it. I hope you find it as useful as I did.

Resources Mentioned In This Episode:

• Kim's Blog Post on Responding to Reviews
• Bride who leaves a bad review slammed by wedding planning company
• Book - Good to Great
• Google My Business
• Grade.us

Where to Find Kim Online:

• 5 Stones Website - Kim's Page
• LinkedIn