296 episodes

Tips, tools & resources to help restaurant owners and managers Rock Their Restaurant! Engaging conversations with industry leaders and fellow restaurateurs.

Restaurant Rockstars Podcast Roger Beaudoin

    • Business
    • 4.5 • 38 Ratings

Tips, tools & resources to help restaurant owners and managers Rock Their Restaurant! Engaging conversations with industry leaders and fellow restaurateurs.

    299. How to Increase Sales & Dazzle Customers - Bob Ray

    299. How to Increase Sales & Dazzle Customers - Bob Ray

    These are crazy times for all of us, and now more than ever it’s up to you to deliver dining experiences that WOW your guest, make them forget their daily routine and give them a memorable escape. This is the “key” to loyalty, repeat business and the pride that comes from making guests happy.

    In this episode of the Restaurant Rockstars Podcast, I’m speaking with Bob Ray, the C.O.O. of Margaritas a 25 location Mexican concept that really knows how to dazzle its patrons. Imagine walking in the door and feeling the hospitality, sights, sounds and tastes of south of the border. You’ll really feel like you’ve just landed in Acapulco or Mazatlán.

    Listen as Bob speaks to:

    - How providing authentic and genuine dining experiences leads to high check averages, repeat business and glowing reviews
    - Effective on-boarding, staff training and retention
    - Providing staff with the tools they need to succeed and time-off to recharge
    - Vital technology for convenience, productivity and enhanced guest experiences
    - Management priorities and proven results
    - Margarita’s proven marketing strategy

    And how this restaurant group achieved 20% sales increases during multiple quarters of the pandemic and a 50% higher cash contribution YTD 2021.

    Don’t miss this one, then go Rock YOUR Restaurant!
    Roger

    Show Notes: https://bit.ly/E299RRP

    Thank you to our Sponsors:

    SRV - Unlock Staff Potential and Maximize Sales. SRV teaches your team to profitably sell and accurately create the food and drinks at your restaurant. Learn More: https://srvnow.com/

    Davo – Automate Your Sales Tax. Why not Try Davo FREE for 30 days: https://www.davosalestax.com/

    Popmenu - For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars

    • 46 min
    298. Advice after 1,500 Restaurants - Kevin King

    298. Advice after 1,500 Restaurants - Kevin King

    Imagine the know-how and experience you would have after building 1,500 restaurants. Would you then have the Golden Touch?

    In this episode of the Restaurant Rockstars Podcast, I speak with Kevin King, President of www.donatos.com, Kevin’s long career has taken him some of the most successful franchises in the business including Dominos, Papa Murphys, Smoothie King and others.

    Listen on as Kevin tells us:

    - The Fundamental Elements of Restaurant Success
    - How Donatos is dealing with labor, inflation, and the supply chain
    - Why piled high edge to edge toppings still make sense with rising food costs
    - Why Donato’s is unique and their extraordinary, continued growth during the pandemic
    - Necessary technology and other critical operating systems
    - His best advice to operators now

    And the learnings and experience that come from an illustrious career.

    Now go out there and ROCK Your Restaurant!
    Roger

    Episode Page: https://bit.ly/E298RRP

    Thank you to our Sponsors:

    SRV - Unlock Staff Potential and Maximize Sales. SRV teaches your team to profitably sell and accurately create the food and drinks at your restaurant. Learn More: https://srvnow.com/

    Davo – Automate Your Sales Tax. Why not Try Davo FREE for 30 days: https://www.davosalestax.com/

    Popmenu - For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars

    Smithfield Culinary – Inspiring head-turning menu creativity. Visit us for culinary trends and chef-created recipes: https://smithfieldculinary.com/

    • 46 min
    297. A Front of House Perspective on Training & Leadership - Zaylan Jacobsen

    297. A Front of House Perspective on Training & Leadership - Zaylan Jacobsen

    An “A-Player” is someone with great personality, stellar product knowledge, a true understanding of service and a strong desire to please the guest. Imagine if your entire team took this approach!

    In this week’s episode of the Restaurant Rockstars Podcast, I’m speaking with Zaylan Jacobsen. Zaylan is a veteran server, bartender and team leader who saw a gap in staff training and service. He not only found a way to up-level the guest experience in his own employer’s restaurants but is now disrupting the industry.

    Listen as Zaylan describes:

    - How great restaurants create a strong culture
    - The importance of effective training on the guest experience
    - Seeing your staff as valuable “assets” not replaceable commodities
    - Valuing and encouraging team contributions
    - Technology that unfortunately detracts from true hospitality
    - Better ideas to combat the labor crisis
    - Turning restaurant jobs into careers with limitless potential

    You’ll want to stay tuned as Zaylan describes how and why he created a game-changing restaurant training App that will transform service in restaurants and hospitality operations. Get your free Demonstration at www.srvnow.com

    Now go out there and ROCK Your Restaurant!
    Roger

    Thank you to our Sponsors:

    SRV - Unlock Staff Potential and Maximize Sales. SRV teaches your team to profitably sell and accurately create the food and drinks at your restaurant. Learn More: https://srvnow.com/

    Davo – Automate Your Sales Tax. Why not Try Davo FREE for 30 days: https://www.davosalestax.com/

    • 1 hr 1 min
    296. Chef, Host & Food Critic Dishes on Restaurants - Joe Ricchio

    296. Chef, Host & Food Critic Dishes on Restaurants - Joe Ricchio

    This is a FUN episode. I’m speaking with a food writer, podcast/ television host and all-around colorful guy Chef Joe Ricchio. He is a big personality around the food scene in the state of Maine, as well as in the culinary world at large.

    Joe has written for Bon Appetit, The Food Network, The New York Times and has appeared on Anthony Bourdain’s “No Reservations”. He is all about food trends, new and favorite restaurants, critiques, up and coming chefs and more.

    Listen on as Joe Shares:

    - The most important restaurant experiences to deliver (from the guest perspective)

    - What attracts him to a restaurant to review, and what he looks for when dining at a new restaurant

    - The current state of restaurant Quality, Service & Price

    - How he worked in 45 restaurants over 25 years

    - Personal Cheffing, chef gigs and what it takes to build a clientele

    - What he cooks for himself and the most bizarre thing he’s eaten

    And more fun, crazy restaurant stories and experiences!

    Watch or Listen and then go out there and Rock YOUR Restaurant!

    Roger

    Thank you to our Sponsors:

    SRV - Unlock Staff Potential and Maximize Sales. SRV teaches your team to profitably sell and accurately create the food and drinks at your restaurant. Learn More: https://srvnow.com/

    Davo – Automate Your Sales Tax. Why not Try Davo FREE for 30 days: https://www.davosalestax.com/

    Popmenu - For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: https://www.popmenu.com/rockstars

    Smithfield Culinary – Inspiring head-turning menu creativity. Visit us for culinary trends and chef-created recipes: https://smithfieldculinary.com/

    • 1 hr 3 min
    295. Scale and Develop Your Restaurant Leadership - Matt Rolfe

    295. Scale and Develop Your Restaurant Leadership - Matt Rolfe

    As a restaurant leader, your employees need confidence in your post-pandemic plan and to know what their role is in it.

    During these challenging times, it’s more important than ever to be cognizant of the difference between managing and leading. It’s also critical that you empower your staff versus delegate to them.

    In this episode of the Restaurant Rockstars Podcast I’m speaking with Matt Rolfe. He is a noted industry speaker, coach, entrepreneur, and author of the new book “You Can’t Do It Alone… Focusing on People to Scale, Develop and Lead Your Restaurant”.

    Matt is a mentor to the top 10% of our industry, the pioneers, and the game-changers.

    Listen as Matt shares:

    - The Difference between True Leaders and Managers
    - Why Empowerment builds your organization
    - His approach to leading with Vulnerability and Authenticity
    - The Importance of having a 1- and 3-Year Strategy
    - How the most effective leaders prioritize and execute

    He also explains why having a 100-Day Business Plan enables forward growth post-pandemic.

    Watch or listen and then go Rock YOUR Restaurant!
    Roger

    Thank you to our Sponsors:

    SRV - Unlock Staff Potential and Maximize Sales. SRV teaches your team to profitably sell and accurately create the food and drinks at your restaurant. Learn More: https://srvnow.com/

    Davo – Automate Your Sales Tax. Why not Try Davo FREE for 30 days: https://www.davosalestax.com/

    • 1 hr 4 min
    294. Success of An Inspired Chef - Chef Brandon Boudet

    294. Success of An Inspired Chef - Chef Brandon Boudet

    Chefs are the “Heart” of the Heart of the House. They run our kitchens, nurture, and develop the skills of prep and line cooks, and most important create and deliver the cuisines that bring guests to our restaurants.

    In this episode of the Restaurant Rockstars Podcast, I’m speaking with Brandon Boudet, Co-owner and Executive Chef of Little Dom’s of Los Angeles and the new Little Dom’s Seafood in Carpenteria.

    Listen on as Brandon shares:

    - Bringing his New Orleans roots and cooking inspirations to one of the world’s most competitive restaurant markets
    - The importance of leadership style and his training philosophies
    - Skillsets and personality traits of the best staff
    - Creating ways of coping with labor challenges
    - Best advice for operators now moving forward

    And of course, the pivots. Chef Brandon shares the impact of Little Dom’s streetside “Deep Fried Turkey Feasts” on Thanksgiving and the success of selling market and retail items to satisfied guests.

    Don’t miss this.

    ROCK On!
    Roger



    Thank you to our Sponsors:

    SRV - Unlock Staff Potential and Maximize Sales. SRV teaches your team to profitably sell and accurately create the food and drinks at your restaurant. Learn More: https://srvnow.com/

    Davo – Automate Your Sales Tax. Why not Try Davo FREE for 30 days: https://www.davosalestax.com/

    Popmenu - For a limited time only, popmenu is offering our listeners $100 off your first month plus an unchanging lifetime rate. FREE Demo: www.popmenu.com/rockstars

    Smithfield Culinary – Inspiring head-turning menu creativity. Visit us for culinary trends and chef-created recipes: https://smithfieldculinary.com/

    • 47 min

Customer Reviews

4.5 out of 5
38 Ratings

38 Ratings

d-266382992 ,

Audio needs work

Good content but the audio quality is painful to listen too. It sounds like a Walkie talkie from the 50’s.

Arlie K ,

Rock on!

This podcast is such an excellent resource for anyone in the restaurant business! I appreciate the variety of guests, the quality of information, and Roger's sincere humility to give all this amazing insight away for free. :)

Foo-dee ,

Professional host; great guests

Roger Beaudoin (host) is a seasoned restaurant pro, making him an ideal person to query the top names in the restaurant business, which he does with aplomb. Roger’s podcast is professionally produced and delivered using a recipe that’s equal parts valuable information and interesting stories. For anyone in the restaurant business, or those looking to start, Restaurant Rockstars belongs on your menu!

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