55 min

Retail Operations During COVID-19: Changing Hands Bookstore - Phoenix, Arizona NBDA: Bicycle Retail Radio

    • Entrepreneurship

Now is an uncertain time for retail. The COVID-19 pandemic is forcing retailers to make difficult decisions like whether to close their store or not, whether or not to lay off employees, whether to ask for rent deferral or not, etc. We think that now it is more important than ever to come together and share ideas and practices between retailers all over the nation.

For the fourth episode in this series, Fred Clements interviews Gayle Shanks, owner of Changing Hands Bookstore with locations in Phoenix and Tempe, Arizona, and former president of the American Booksellers Association. Gayle has cultivated a passionate community around her bookstore and while talking to Fred, finds the similarities between the struggles that both bike and booksellers have faced for the last 20 years.

You can see some of the programs discussed in the episode at Changing Hands' website www.changinghands.com.
Support the show

Now is an uncertain time for retail. The COVID-19 pandemic is forcing retailers to make difficult decisions like whether to close their store or not, whether or not to lay off employees, whether to ask for rent deferral or not, etc. We think that now it is more important than ever to come together and share ideas and practices between retailers all over the nation.

For the fourth episode in this series, Fred Clements interviews Gayle Shanks, owner of Changing Hands Bookstore with locations in Phoenix and Tempe, Arizona, and former president of the American Booksellers Association. Gayle has cultivated a passionate community around her bookstore and while talking to Fred, finds the similarities between the struggles that both bike and booksellers have faced for the last 20 years.

You can see some of the programs discussed in the episode at Changing Hands' website www.changinghands.com.
Support the show

55 min