Revenue Hub Revenue Hub
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We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors.
Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.
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Time to Stop Missing Revenue, Wasting Money and Wasting Time
Hi, welcome to another Demo Time discussion
Today we are joined by Julia Schröder, Head of Sales at Hotellistat, one of our Expert Partners
First things to say is that this is the audio from a long form video where we examine a major challenge faced by hoteliers, explore some of the less obvious implications of this problem and then look at a potential technology solution.
As well as looking at the obvious impacts of the incredible amount of time that is wasted, along with missed revenue opportunities and overlooked cost savings, we also consider the less obvious impacts, for example:
Losing out to competitors moving faster than you
technology as a differentiator when recruiting and retaining
Importance of reviews
Really hope you enjoy the conversation.
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/aLjR7eQV2Xs
To help your viewing the video is broken down into chapters.
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link -
The Value of Automated Pricing for Independent Hotels
We touch on the potential benefits of adopting automated pricing systems for revenue management, occupancy optimization, and reducing manual efforts, especially in smaller properties where dedicated resources are limited
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Retention, Retention, Retention: What Can Hotels Do To Improve It?
Hi, welcome to another Expert Insights discussion
Today we are joined by Deanne Soderberg who is a seasoned HR professional and presently a Human Resource Industry Expert Consultant and Talent Specialist with Strategic Solution Partners one of our Expert Partners,
Her 16 years as VP of Human Resources with Hay Creek Hotels involved growing a small start-up hotel company from 4 boutique properties to over 20 while building a company culture and developing Human Resource Strategies
Her experiences as HR Director and Trainer with Omni Hotels for over 11 years brings background in luxury city hotels across the US and speaks to her employee relations & retention expertise as a hospitality HR Strategist.
We thought it would be interesting to draw on her experience and explore the topic of staff retention and tactics to employ to help with the staffing challenges the hotel sector faces
During the conversation we touch on subjects such as:
Why so much focus on hiring but little about retention
Developing Managers into Leaders
Value of communication
Rewards and Recognition
Career Development
Culture underpins everything
Really hope you enjoy the conversation
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/Gr9XY3_rukM
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link -
HiJiffy - "Who Are We": In Conversation with Tiago Araújo
We are delighted to welcome HiJiffy as an Expert Partner
In this "Who Are We" interview we are joined by Tiago Araújo, CEO & Co-founder
Through our conversation you will hear more about HiJiffy and it's solution, touching on the backstory to their formation. We also touch on how HiJiffy, AI assistants and chatbots in general are developing, how hotelier perceptions change once they start using their solutions and what separates HiJiffy from other similar solution providers.
Really hope you enjoy the conversation
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/pQfaNn2onSs
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link -
The Future of Hotel Commercial Teams: It's Time to Evolve and Fly
Hi, welcome to another expert insight discussions.
Today we are joined by Estella Hale, Chief Commercial Officer at HotelIQ, one of our Expert Partners, and Robert Marusi, Chief Commercial Officer at Turtle Bay Resort.
In this conversation our focus is on the hotel commercial teams, most specifically, revenue and marketing.
In particular we are looking at how the roles and responsibilities in these departments are evolving to take advantage of modern technology, or, as in a lot of hotels, maybe not changing at all.
The hotel industry is at a pivotal moment, traveller demands are changing and the digital transformation is touching every aspect of hotel operations. Hyperpersonalization and the need for commercial teams to have a 360 view of the customer is paramount.
Revenue professionals must start thinking like marketeers and vice versa.
The best leaders are already making this transition, as for the others, well, they may just get left behind or become irrelevant.
Hope you enjoy the conversation
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/BBp-a3BBizc
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link -
Avoiding Ethical Pitfalls from the Dark Side of Revenue Management
Hi, welcome to another Expert Insights discussion
Today we are joined by Connor Vanderholm from Topline, one of our Expert Partners,
Following his recent article outlining some of the revenue management practices that could be considered to run a little close to unethical, we felt compelled to hear the words from his own mouth and get a slightly deeper insight
Obviously what are, or are not, ethical boundaries is a personal viewpoint, and this conversation is far from preachy, but, in our opinion, it does hold a mirror up to some of the techniques used which might lead to a guest feeling more like a walking ATM, than a welcome visitor.
Hope you enjoy the conversation
👀 If you would like to watch the video of our discussion
Here is the YouTube link: https://youtu.be/5Tt04BJhKuE
🗣 Feel free to drop us a line with any questions or comments.
We’re always interested to hear from you and happy to follow up with our guests on any questions.
We are also keen to hear of topics you might like discussed and guests you would like to hear from.
You can reach us at: insights@revenue-hub.com
👣 HOW TO FOLLOW US
LinkedIn: https://www.linkedin.com/company/revenue-hub
Facebook: https://www.facebook.com/revenuehub/
Twitter: https://twitter.com/revenue_hub
YouTube: Subscribe Link