RevOps Champions

Denamico

Why is it that some companies scale faster and more efficiently than others, when they have access to the same resources as everyone else? Funding, head count, resources––these things don’t guarantee success in any business. So, what is it that separates the companies that scale efficiently from the ones that struggle to get off the ground? On RevOps Champions, we talk with some of the brightest minds in B2B leadership to answer this very question. Tune in for insights and tips on how to align your people, streamline your processes, trust your data, and leverage technology to grow your business.This podcast is hosted by Brendon Dennewill, CEO and Co-founder of Denamico, a Diamond HubSpot Solutions Partner and technology consulting firm based in Minneapolis. 

  1. Aug 12

    128 | The FDD Blind Spot: What Top Franchise Brands Do Differently | Keith Gerson

    Keith Gerson, CFE, Founder and CEO of Gerson Advisory Services and former President of FranConnect, has advised over 1,500 franchise brands across 50+ years. He joins Brendon Dennewill to unpack why royalty architecture, franchisee coaching, and FDD analysis matter more than dashboards, and why the most profitable franchisees are often the most frustrated ones. A candid look at what actually separates franchise systems that scale from those that stall.  What You'll Learn Why unit-level profitability predicts franchise successThe FDD's hidden competitive intelligence goldmineRoyalty structures that reward growth, not punish itWhy your best franchisees may be the unhappiestThe real difference between coaching and inspectingInflection points every scaling franchise system hitsWhere AI actually earns its keep in franchisingWhy dashboards rarely change franchisee behavior  Resources Mentioned Gerson Advisory Services FranConnect  Franchise Disclosure Document (FDD) Competitive Analysis & Strategy Reports Franchise Sales Index Report  Mrs. Fields Cookies "Singing, Selling, and Sampling" hiring framework  Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:  Benchmark data showing how you stack up to other organizationsA clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not)Let's Connect Subscribe to the RevOps Champions NewsletterLinkedInYouTubeExplore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

    128 | The FDD Blind Spot: What Top Franchise Brands Do Differently | Keith Gerson
  2. Aug 5

    127 | From Franchisee to Trusted Advisor: The Hidden Cost of Scaling Too Fast | Doug Imholte

    Doug Imholte, Franchise Programs Practice Leader at Marsh McLennan Agency and a former franchisee turned trusted advisor, unpacks why so many franchise brands stall between 30 and 40 units, and it's rarely the concept that's broken. From misaligned franchisor-franchisee KPIs to the overlooked link between risk management and growth, Doug reveals what separates brands that scale responsibly from those that just scale fast. If you're building revenue systems for a franchise network, this conversation on unit economics, brand standards, and total cost of risk will change how you think about your next growth stage. What You'll Learn Why growth alone isn't the answerThe real reason brands stall at 40 unitsHow franchisor and franchisee KPIs conflictWhat "total cost of risk" actually meansWhy cheap insurance costs more laterThe four pillars behind scalable systemsHow to keep culture intact through growthWhy brand standards make or break trustResources Mentioned Franchise Disclosure Document (FDD) Franchisors Errors & Omissions Coverage Total Cost of Risk (TCOR)  Ready, Fire, Aim Leadership Philosophy  HubSpot Royalty Self-Sufficiency Benchmark Franchise Update Media IFA Franchise Summit Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:  Benchmark data showing how you stack up to other organizationsA clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not)Let's Connect Subscribe to the RevOps Champions NewsletterLinkedInYouTubeExplore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

    127 | From Franchisee to Trusted Advisor: The Hidden Cost of Scaling Too Fast | Doug Imholte
  3. Jul 29

    126 | Franchise Performance Intelligence: Unlocking the Next Stage of Network Scale | Kristin Dennewill

    Every franchise brand hits a point where the playbook that got them to 100 locations quietly stops working, and most leaders don't see it coming. Kristin Dennewill of Denamico joins Brendon to unpack the four hidden stall points (visibility, attribution, intelligence, and development) that quietly cap franchise growth, and why the fix isn't another tool, but a rebuilt revenue operating system. She shares real numbers from clients running 800+ locations, and what changes when franchise data finally lives in one place. What You'll Learn Why growth playbooks expire at scaleThe four hidden franchise stall pointsLeading vs. lagging indicators, explainedWhat "franchise performance intelligence" really meansWhy RevOps is a system, not a projectWhere CEOs, CMOs, and COOs feel the gap differentlyReal hour-savings from a single source of truthHow AI will predict franchisee success Resources Mentioned Denamico Franchise Growth PlaybookHubSpotRevOps Champions PodcastIs your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:  Benchmark data showing how you stack up to other organizationsA clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not)Let's Connect Subscribe to the RevOps Champions NewsletterLinkedInYouTubeExplore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

    126 | Franchise Performance Intelligence: Unlocking the Next Stage of Network Scale | Kristin Dennewill
  4. Jul 22

    125 | Specialization Wins: Why Industry Expertise Beats Platform Proficiency | Bryan Byler

    Bryan Byler, revenue operations leader at 4CAST GTM and former CRO/COO at Aptitude 8, joins Brendon to unpack why misalignment, not missing technology, is what quietly stalls revenue teams as they scale. Comparing notes across the franchise and healthcare industries, they dig into why "people before process" still beats every CRM decision, and how AI is reshaping buyer confidence in implementation partners. Expect a candid take on quotas, compelling events, and the real reason specialization now wins deals over platform expertise alone. What You'll Learn Why alignment beats a perfect strategyThe real trigger for a CRM upgradeHow to build process without bureaucracySetting quotas your team can actually hitWhy industry specialization now wins dealsWhat AI means for implementation riskThe "but why" test for adoptionWhen Excel finally becomes a liability Resources Mentioned HubSpot Salesforce Clay Zoho Monday.com Claude, ChatGPT, Gemini  Excel / Google Sheets  4CAST GTM Aptitude 8  Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:  Benchmark data showing how you stack up to other organizationsA clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not)Let's Connect Subscribe to the RevOps Champions NewsletterLinkedInYouTubeExplore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

    125 | Specialization Wins: Why Industry Expertise Beats Platform Proficiency | Bryan Byler
  5. Jul 15

    124 | Building Franchise Systems: Mastering Scale, Culture & Economics | Alison McElroy

    Alison "Ali" McElroy, Founder and CEO of Kaleidoscope Growth Advisors, has spent nearly two decades helping franchise brands scale across global markets, and she's seen exactly where growth quietly turns into fragility. In this conversation, she breaks down why unit-level economics, not sales momentum, determine whether a brand survives its next stage, and why "slow to go fast" beats scaling on optimism alone. If you're leading growth through a complexity ceiling, this episode reframes what actually needs to be solid before you push further. What You'll Learn Why growth and scale aren't the same thingThe real cost of skipping foundational homeworkHow unit economics predict long-term survivalWhat "royalty self-sufficiency" actually protectsWhy culture cracks first at scaleThe mindset shared by founders who break throughWhere AI should. and shouldn't, enter your opsA framework for balancing agility with structure Resources Mentioned Kaleidoscope Growth Advisors  Certified Franchise Executive (CFE)  Global Franchise Magazine's 100 Influential Women in Franchising FDD (Franchise Disclosure Document)  Royalty Self-Sufficiency Green in the Grain  Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:  Benchmark data showing how you stack up to other organizationsA clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not)Let's Connect Subscribe to the RevOps Champions NewsletterLinkedInYouTubeExplore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

    124 | Building Franchise Systems: Mastering Scale, Culture & Economics | Alison McElroy
  6. Jul 8

    123 | The Franchise Marketing Blueprint: Content, Psychology & Lifecycle | Chantel Soumis

    Chantel Soumis, Head of Marketing and Partnerships at Franchise Empire, joins host Brendon Dennewill to challenge how brands are approaching AI, customer engagement, and content strategy in 2026. With two decades of experience as a fractional CMO and franchise marketing leader, Chantel makes the case for human-first marketing, a structured listening tour approach, and a deliberate "anti-AI policy" that protects brand trust. If you lead marketing, revenue, or operations in a franchise or multi-location brand, this episode will reshape how you think about consistency, differentiation, and the real cost of getting it wrong. What You'll Learn Why your customers are your brandThe case for an anti-AI policyWhat the EOS framework reveals about marketing gapsHow listening tours shape content strategyThe hidden cost of AI-generated brand damageWorking Genius and right-seat leadershipCAC and LTV as the marketing "holy grail"Resources Mentioned EOS (Entrepreneurial Operating System)The Six Types of Working Genius by Patrick Lencioni Who Not How by Dan Sullivan HubSpot Culver's Frozen Custard Franchise Business Review (FBR) Survey Vistage Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:  Benchmark data showing how you stack up to other organizationsA clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not)Let's Connect Subscribe to the RevOps Champions NewsletterLinkedInYouTubeExplore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

    123 | The Franchise Marketing Blueprint: Content, Psychology & Lifecycle | Chantel Soumis
  7. Jul 1

    122 | From Reactive to Proactive: Building a Franchise Brand That Thrives | Sally Facinelli

    Sally Facinelli, growth strategist and franchise advisor with nearly 30 years in the industry, joins Brendon Dennewill to challenge the instinct to scale fast and instead make the case for intentional, systems-driven growth. From leadership transitions and organizational clarity to real-time data visibility and the accelerating impact of AI on franchise operations, Sally brings a practitioner's lens to the questions most brands avoid until it's too late. If your franchise is hitting a ceiling and you can't figure out why, this conversation will tell you exactly where to look. What You'll Learn Why pausing momentum actually protects itThe leadership change most growing brands delay too longGrowth exposes problems, it doesn't create themBrand consistency requires more than standards documentsData without adoption is just expensive noiseWhy franchisee success is the real FranDev strategyAI as an efficiency multiplier, not a headcount replacementProactive vs. reactive brands: the COVID test case Resources Franchise Business Coaches (FBCs) IFA (International Franchise Association)  Sally Facinelli's upcoming book – In progress, focused on franchise leadership and sustainable growth (watch for release)Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:  Benchmark data showing how you stack up to other organizationsA clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not)Let's Connect Subscribe to the RevOps Champions NewsletterLinkedInYouTubeExplore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

    122 | From Reactive to Proactive: Building a Franchise Brand That Thrives | Sally Facinelli
  8. Jun 24

    121 | Beyond Command and Control: Scaling Franchise Relationships | Brian Schnell

    Brian Schnell, Partner and Chair of the Franchise Practice at Faegre Drinker, brings nearly four decades of franchise law, operations, and executive leadership to one of franchising's most persistent tensions: the breakdown between franchisors and franchisees. In this conversation with host Brendon Dennewill, Brian challenges the command-and-control model still used by too many brands and makes the case for a collaborative leadership philosophy rooted in trust, franchisee voice, and unit-level profitability. If you lead or advise a franchise system and want to understand what separates sustainable brands from those that stagnate, this episode is required listening. What You'll Learn Why franchisee voice matters more than franchisee voteThe first habit of highly successful franchise systemsWhen command and control actually destroys brand equityHow leadership gaps compound as systems scaleWhat most franchise disputes actually start asThe role private equity is beginning to play in franchising's futureWhy data without the human element still leads to bad decisionsResources Mentioned 2026 Franchise SummitFaegre Drinker "The Five Habits of the Highly Successful Franchise System"  framework developed by Brian Schnell and Bill Killian"The AI-Driven Leader" by Geoff Woods HubSpot CRM IFA (International Franchise Association)Is your business ready to scale? Take the Growth Readiness Score to find out. In 5 minutes, you’ll see:  Benchmark data showing how you stack up to other organizationsA clear view of your operational maturity Whether your business is ready to scale (and what to do next if it’s not)Let's Connect Subscribe to the RevOps Champions NewsletterLinkedInYouTubeExplore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

    121 | Beyond Command and Control: Scaling Franchise Relationships | Brian Schnell

Ratings & Reviews

5
out of 5
5 Ratings

About

Why is it that some companies scale faster and more efficiently than others, when they have access to the same resources as everyone else? Funding, head count, resources––these things don’t guarantee success in any business. So, what is it that separates the companies that scale efficiently from the ones that struggle to get off the ground? On RevOps Champions, we talk with some of the brightest minds in B2B leadership to answer this very question. Tune in for insights and tips on how to align your people, streamline your processes, trust your data, and leverage technology to grow your business.This podcast is hosted by Brendon Dennewill, CEO and Co-founder of Denamico, a Diamond HubSpot Solutions Partner and technology consulting firm based in Minneapolis.