‘Happy employees make happy customers’. We’ve all heard it! But is it that simple? How can companies truly build an Employee Experience that allows people to do their best work? And how can they break away from well-trodden management theories and find inspiration from real-life examples? We speak to some of the boldest and brightest minds in the field of people and organisations, for a deep-dive into EX. Welcome to Rewired, a podcast that’s creatively-led, data-backed and beautifully engineered! Brought to you by the team behind Reborrn, a new breed of management consultancy.
9. Build Strong Foundations: Onboarding, the first 90 days
There’s a lot more to Onboarding than the first day and week. Guests Michael Watkins, author of ‘The First 90 Days’ and Christoph Drebes, founder of Mystery Minds, walk us through the steps we can take to support our new employees: how do we invest in their learning process? How does onboarding internal promotions differ from external hires? What about junior vs senior employees? Plus: what you need to know about getting to the break-even point.
Michael Watkins is the author of ‘The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter’, a book The Economist has dubbed “the onboarding bible.” He's the co-founder of Boston-based consultancy Genesis Advisers, and Professor of Leadership and Organizational Change at the IMD Business School in Switzerland.
Christoph Drebes is the co-founder of Mystery Minds, a platform aiming to humanise the digital world by offering innovative networking and collaboration solutions.
8. Equip Yourself with “Manager Tools”
In this special episode we share our extended interview with Mark Horstman, legendary co-host of the multiple award-winning 'Manager Tools' podcast, to discuss how we, as managers, can create a positive employee experience. We talk about the common misconceptions around coaching, how to give and receive feedback, good and bad interview practices, and Mark’s book, ‘The Effective Manager’. Plus: how to build trust with your direct reports.
Mark Horstman is the co-host of multiple-award-winning podcast ‘Manager Tools’. He is also the co-founder of the management consulting and training firm of the same name, an initiative which came about as a result of the podcast’s success. Mark has written the book, ‘The Effective Manager’.
7. Remote working: Discover the Future of Work
More than 1 in 5 companies are preparing for a reduction in office space in the coming year. Guests Dave Ulrich and Christoph Drebes share their expert insight: What does the future of work look like, and how should we manage, develop, and enable our talent in the new hybrid reality? Plus: what kind of capabilities should HR professionals have to support their company in the future?
Dave Ulrich is a professor at the Ross School of Business at the University of Michigan. He is also a co-founder and partner at the RBL group, a consulting firm on the forefront of strategic HR transformation, leadership capability development, and strategy implementation.
Christoph Drebes is the director & co-founder of Mystery Minds, an organization that focuses on humanizing the digital world. They offer creative solutions that help establish meaningful connections between people in any company.
6. Manage Change & Create Alumni when Offboarding
They say that the true test of leadership is how well you can manage your team during transitions. Guest Caryn Davis shares an intimate view of her experience managing change at The Coca-Cola Company, including the recent pandemic turbulence and remote working. We also get the scoop on how to create an amazing offboarding experience that will benefit exiting employees and companies alike. Plus: the importance of maintaining an alumni network.
Caryn Davis is Vice President of the HR Europe Operating Unit at The Coca-Cola Company, where she has worked for nearly three decades.
5. Deep-Dive into Employee Experience with Matthew Wride
In this special episode we sit down with Matthew Wride, co-author of ‘The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results’ to discuss taking EX to the next level. What are the explicit and implicit contracts we have with our employees? How do we achieve expectations alignment? What are Moments of Truth (MOTs) and why do they matter? Plus: how to create MAGIC (hint: it’s an acronym)
Matthew Wride is the COO for DecisionWise, a leadership and management consulting firm providing leaders with tools and resources to improve the employee experience.
4. Make Them an Offer They Cannot Refuse & Get Them Onboarded
It’s time for a shift in perspective. The offer process isn’t just about picking the right candidate for our company- it’s also about making sure they pick us and have a great experience while they’re at it. Guests Tijana Kovacevic and Cristina Almeida share their trade secrets: what should we be including in our offer letter to a potential new hire? We also discuss onboarding: how should we plan for our employee’s first week at work, and how do we personalise remote onboarding? Plus: what you should know about that often-overlooked period between the offer and your employee’s first day on the job: pre-boarding.
Tijana Kovacevic is Head of People Development at fin-tech company Wise, formerly known as TransferWise.
Cristina Almeida is a brand strategist, platform manager -and a self-declared storyteller- at MAZE, a Lisbon-based impact investment firm that accelerates and invests in solutions for social and environmental challenges.