60 episodes

We are here, on a mission to find the latest ideas, techniques and technologies, in Risk Operations, from companies all around the world. We are here to bring them and the people behind them to you, all to help discover new ideas, spark new thinking and help in business or at work...

RO-AR.com : Informing Risk Operations Strategy [Audio version‪]‬ ROStrategy

    • Business

We are here, on a mission to find the latest ideas, techniques and technologies, in Risk Operations, from companies all around the world. We are here to bring them and the people behind them to you, all to help discover new ideas, spark new thinking and help in business or at work...

    Next level digital affordability assessment

    Next level digital affordability assessment

     In this full interview with Rachel Curtis from Inicio we discuss some of the latest developments and thinking in affordability assessment.

    In particular, we chat about natural language modelling and when how blended with technology, it can really assist customers with stepping stones to better outcomes in a convenient and what is perceived as a more nonthreatening manner. 

    • 38 min
    Open Banking... today and the future

    Open Banking... today and the future

    In this full interview with Stephan van Calker from Tink, we discuss Open Banking. Where has it come from and in particular where is it going to?
    What are some of the challenges with adoption and how are these now being overcome, all generating the new and exciting use cases that we see, all across Europe today.

    • 31 min
    Digital OmniChannel: Enabled and growing with SaaS

    Digital OmniChannel: Enabled and growing with SaaS

    In this full interview with Kyle Chadderton from ConnexOne, we discuss how the latest breed of contact centre tools is fundamentally changing the industry.
    In particular how these tools are enabling greater access to Omni-Channel, with fast setup and implementation times, all at lower cost too.

    • 30 min
    Digital Debt Resolution: Changing our mindset

    Digital Debt Resolution: Changing our mindset

    In this full interview with Arren Khan and Daniel Calcott , from Digital DRA, we discuss some of the latest changes in approach happening throughout the Collections industry. 
    In particular, we talk about how a digital-first collection can be applied, and the benefits for customers.

    • 34 min
    Data and Technology, trends and themes in recruitment

    Data and Technology, trends and themes in recruitment

    In this full interview with Harrison Goode, from Edge Tech, we discuss some of the trends and themes in the technology recruiting space.
    This has been a very active area recently and it does not show any sign of slowing down. Find out what is hot, where and what are current requirements from employers in the market.

    • 35 min
    Biometrics for your device

    Biometrics for your device

    The full interview with Giulio Coluccia CEO of Toothpic. 
    Giulio discusses the future of cyber security and how we are moving to a world without passwords. 
    We already have biometrics for ourselves... biometrics for our device is also coming too... the combination of the two giving us extra layers of security. The world is moving fast, often in ways we don't immediately see or know about. Very interesting.

    • 29 min

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