Rob Carpenter, CEO of Valyant AI: $15M Raised to Tackle the Labor Shortage at Quick Serve Restaurants with Conversational AI Category Visionaries

In today’s episode of Category Visionaries, we speak with Rob Carpenter, CEO of Valyant AI — a conversational AI platform that integrates existing mobile, web, call ahead, kiosk and drive-thru platforms. Currently, the company is focused on the quick-serve restaurant (QSR) market with bold ambitions to expand to many different verticals. 
Topics discussed:
What Valyant is and how the technology works
Three components of conversational AI (that most get wrong) 
Why the stakes are so high for this type of technology to work every time for consumers 
How Valyant separates their AI technology from all the noise 
Secrets to getting large organizations to adopt emerging technology 
Why Valyant doesn’t use human-sounding voices with their conversational AI 
How Rob thinks about market categories 
What’s in store for the future of Valyant