26 min

S2E4: How Fi keeps their pack of customers happy Quality Conversations with Klaus

    • Business

This week’s episode is an absolute treat! John & Niclas speak with Arielle Yoder. Arielle is the Customer Experience Quality Manager at Fi, a smart dog collar company based in New York. Arielle shares how they keep their pack of customers happy with personalized customer interactions, and why a transparent QA process is important for teams from the get-go. 

This week’s episode is an absolute treat! John & Niclas speak with Arielle Yoder. Arielle is the Customer Experience Quality Manager at Fi, a smart dog collar company based in New York. Arielle shares how they keep their pack of customers happy with personalized customer interactions, and why a transparent QA process is important for teams from the get-go. 

26 min

Top Podcasts In Business

REAL AF with Andy Frisella
Andy Frisella #100to0
The Ramsey Show
Ramsey Network
Money Rehab with Nicole Lapin
Money News Network
Prof G Markets
Vox Media Podcast Network
Masters of Scale
WaitWhat
Habits and Hustle
Jen Cohen and Habit Nest