55 min

S3 Ep 2 - Managing Underperforming Team Members and Other Leadership Lessons with Rob Pillans The Lifestyle Accountant Show

    • Management

Today’s guest is Rob Pillans. He spent 10 years as an accountant at PcW and held leadership roles at several accounting firms including the GM role at Pitcher Partners in Sydney.
 
For the last 7 years, Rob has been running Planet Consulting which helps owners and managers run better acounting firms.
 
Today we’re focusing on leadership and management skills. We’re working through a series of challenging situations a new manager could face and discussing how to approach them.
 
 
We cover:

[09:20] Encouraging accounting firm owners to focus on strategy and act more like typical shareholders 
[12:45] Why accountants often do a bad job of project management and how to improve this
[20:16] How to handle an underperforming team member
[26:18] The problem with KPIs at accounting firms and why they aren’t incentivising managers to spend time training their teams 
[28:35] Dealing with ‘constant’ interruptions as a new manager
[33:26] Creating an equitable workload amongst your team while balancing the needs of different individuals. 
[40:02] Managing up: Working effectively with a disorganised boss 
[45:44] Negotiating salaries with team members

 
You can connect with him on LinkedIn of the Planet Consulting website.
This episode of the podcast is brought to you by sponsors 
Teamup: Hire top Filipino accountants without ongoing BPO fees. 
TaxValet: Sales Tax Done for You
Liveflow: Advanced financial reporting on autopilot
 
The Lifestyle Accountant Show is a podcast that helps today’s accounting firm leaders build successful businesses while living healthy, happy lives hosted by Meryl Johnston. 
For more information or to get in touch with us, head over to our website lifestyleaccountant.co.

Today’s guest is Rob Pillans. He spent 10 years as an accountant at PcW and held leadership roles at several accounting firms including the GM role at Pitcher Partners in Sydney.
 
For the last 7 years, Rob has been running Planet Consulting which helps owners and managers run better acounting firms.
 
Today we’re focusing on leadership and management skills. We’re working through a series of challenging situations a new manager could face and discussing how to approach them.
 
 
We cover:

[09:20] Encouraging accounting firm owners to focus on strategy and act more like typical shareholders 
[12:45] Why accountants often do a bad job of project management and how to improve this
[20:16] How to handle an underperforming team member
[26:18] The problem with KPIs at accounting firms and why they aren’t incentivising managers to spend time training their teams 
[28:35] Dealing with ‘constant’ interruptions as a new manager
[33:26] Creating an equitable workload amongst your team while balancing the needs of different individuals. 
[40:02] Managing up: Working effectively with a disorganised boss 
[45:44] Negotiating salaries with team members

 
You can connect with him on LinkedIn of the Planet Consulting website.
This episode of the podcast is brought to you by sponsors 
Teamup: Hire top Filipino accountants without ongoing BPO fees. 
TaxValet: Sales Tax Done for You
Liveflow: Advanced financial reporting on autopilot
 
The Lifestyle Accountant Show is a podcast that helps today’s accounting firm leaders build successful businesses while living healthy, happy lives hosted by Meryl Johnston. 
For more information or to get in touch with us, head over to our website lifestyleaccountant.co.

55 min