S3E2: Managing Expectations with Bob Horton Assuming Command with Bob Horton

Expectations for a Fire Chief come from numerous sources and
stakeholders, and the Fire Chief must assess those expectations, determine which are reasonable and feasible, and act on them accordingly.  This month’s episode is focused on Bob’s take on the Fire Chief’s challenge of managing competing expectations.

Thank you for listening and let us know what you thought of this episode or what you'd like to hear in the future at impact@upstreamabi.com.