SaaS has taken over the world – and your organization. Skyrocketing innovation. Empowering workforces. Embracing flexibility. The future of software is here. But with it comes new challenges.
SaaSMe Unfiltered brings you uncensored, real-life advice on what it takes to conquer SaaS management and optimization. For the IT, software asset management, and procurement professionals knee-deep in SaaS every single day. SaaS superheroes just like you.
Brought to you by Zylo, the industry leader in SaaS Management and experts that help organizations of all sizes organize, optimize, and orchestrate their SaaS.
For free resources to help you on your SaaS management journey, visit zylo.com.
Leah Tubb: Driving Business Value with SaaS at Atlassian
Trying to wrangle SaaS as your organization scales requires a delicate balance of creating a culture of choice while still ensuring governance. Leah Tubb, Program Manager of IT Architecture, Planning and Innovation, shares her approach to peeling back the layers of SaaS at Atlassian to foster better partnership between IT and the business and ultimately drive business value.
[00:45] Overview, meet Leah Tubb[02:24] When did scale catch up with Atlassian?[04:39] Peeling back the SaaS onion with Atlassian IT[08:27] Connecting SaaS management and enterprise architecture moving forward[10:28 ] Maximizing business value and looking at security[15:42] Operational rhythms and sustaining them[17:40 ] Jira Work Management[19:50] "What I love about Zylo is that it lets you manage SaaS the Atlassian way."[22:38] Data privacy and scaling[26:31] Portfolio rationalizations and hurdles in scaling[28:40] Wins early on[29:27] Rapid fire
Ashley Hickman: SaaS Management Is A Practice, Not A Project
SaaS management is not one and done – it’s an ongoing practice. One that enables you to organize, optimize, and orchestrate your SaaS stack. In this episode, Zylo’s own Ashley Hickman shares what a successful SaaS management practice looks like and how some organizations are approaching it today.
[1:53] Ashley's background in the Italian language and culture[4:39] Translating a focus in the Italian language and IT consulting to her role in SaaS at Zylo[8:13] Defining best practices in SaaS management[10:07] Data-driven strategies for guiding customers [16:24] What Ashley is focused on in 2022[19:28] Executive buy-in and and how customers iterate with their goals as indicators of success[23:51] Budgeting season and how it affects SaaS management
Chris Asing: Powering IT SaaS Governance with Partnership, Flexibility & Data
Listen and learn. Redis VP of IT Chris Asing lives by this mantra in his approach to SaaS governance. But it’s not all just policies and procedures. In this episode, Chris gives an inside look at his progressive approach and the power partnership, flexibility, and data have in SaaS transformation.
[2:02] How Chris got into IT, and background on Redis[3:43] Thoughts on offices opening up post-pandemic[5:27] What a "cloud forward" mentality looks like at Redis, and metrics it causes them to track[8:00] What does Chris need to lead IT at Redis?[9:23] IT structure at Redis, and where it sits in the organizational hierarchy[12:56] Governance and centralization efforts at Redis[16:24] Feedback from businesses is a two-way street[18:24] Balancing threats to risk and security as a core focus of IT[20:27] The rise in SaaS and its implications on the number of tools we use[25:51] Enterprise architecture as core to a company's DNA
Sam Griffin: Wielding Magic Wands & Being a SaaS Management Superhero
From sales to sourcing to software asset management, Sam Griffin’s career has taken an unconventional path - but one that has ultimately set her up for great success. In this episode, learn how Genesys started tackling their SaaS problems, how Sam’s addressing the head and tail of software spend today, and how she’s able to do more with less thanks to automation and data.
[2:31] Background on Genesys and software for interacting with customers better[3:41] Samantha's journey from archeological lab assistant to software asset management at Genesys[6:04] How Samantha operates day-to-day, and her experience with Zylo[8:21] Partnering with IT, forecasting for the business, and optimizing for architectural fit[10:20] Software at every level of the organization and doing more with less[11:55] Automation and thinking about how data drives efficiency and saves money[13:49] The magic want approach to reclaiming licenses[16:28] The maturity roadmap and setting priorities[18:27] Projects Samantha is tackling right now[21:27] Highlighting strong female leadership and support at Genesys[24:02] Advice and helpful mindsets for future SaaS superheroes
Brad Pollard: Rockstar, Changemaker, Tech Innovator & G-Suite Fanatic
What do you get when you combine music and technology? You get Brad Pollard, former CIO at Tenable. From dreams of becoming a rockstar to leading early 2000s cloud migrations to navigating Covid-19, he’s been through it all. In this episode, Brad shares how SaaS is impacting organizations for the better and ways progressive CIOs can help their companies enable employees without hindering innovation.
[6:31] Leveraging emerging tech to help move forward and scale business[9:15] G-Suite migration and communication improvements with collaborative software[10:50] Change management and steering human behavior to access new processes during the pandemic[13:23] COVID-19 as a forcing function to push mass adoption of remote and balanced work[16:13] Strong leadership with a knack for quick change and finding a needle in a haystack[20:15] Shadow IT, partnership, and figuring out problems together[22:43] Brad's thoughts on reporting to CFOs, and using technology to reduce costs, solve problems, and work efficiently[26:06] Accountability and having people to curate experiences with SaaS integrations[28:54] Discussing the tipping point where having a SaaS management provider and platform becomes necessary
Introducing SaaSMe Unfiltered: The SaaS Management Podcast
SaaS has taken over the world – and your organization. Skyrocketing innovation. Empowering workforces. And embracing flexibility. All things to help your team and business move at the speed of SaaS. But with it comes a new set of challenges.
SaaSMe Unfiltered, a new podcast by Zylo, explores the good, the bad, and the ugly of SaaS Management and what innovative tech leaders are doing to make the most of their SaaS investments.
Join hosts Cory Wheeler and Ashley Hickman as they speak with IT, SAM, and Procurement leaders about their real-life experiences. And gain an unfiltered view of how you can excel in your role and drive the business forward.
Links and Resources:
Connect with Co-host Cory Wheeler on LinkedInConnect with Co-host Ashley Hickman on LinkedInLearn more about Zylo, the leader in SaaS management and optimizationSubscribe to Zylo’s monthly newsletter for podcast updates and other resources