Sales Gravy: Jeb Blount

Jeb Blount
Sales Gravy: Jeb Blount Podcast

Jeb Blount is the bestselling author of 15 of the most definitive books ever written for the sales profession. He believes that Sales Professionals are the Elite Athletes of the Business World. On the Sales Gravy podcast Jeb teaches you how to open more doors, close bigger deals, and rock your commission check.

  1. 3 DAYS AGO

    Navigating Sales Objections: Brian Parsley’s Secrets to Shifting Focus from Price

    On this episode of The Sales Gravy Podcast, host Jeb Blount sits down with sales expert Brian Parsley to tackle one of the most common objections faced by sales professionals—price. Brian shares actionable strategies on how to shift conversations away from price and towards value, helping salespeople overcome objections and close more deals. Key Takeaways: - Understanding Communication Styles: Everyone has their own unique communication style, whether direct, indirect, consensus-building, or energizing. Tailoring communication to these styles is essential to engage the prospect effectively. - Importance of Questions Over Solutions: Instead of focusing on presenting solutions and features, salespeople should prioritize asking the right questions. This approach differentiates them and drives the conversation forward. - Multi-directional Listening: Listening is not just about hearing words but involves observing body language, tone, and using intuition. Salespeople should engage all senses to truly understand the prospect's needs. - Detachment from the Outcome: Salespeople should detach from the outcome of a deal by maintaining a full pipeline. This mindset reduces pressure, allowing them to focus on the conversation rather than the result. - Ego Management: Ego can be a significant barrier in sales. Salespeople need to manage their ego, especially when they feel the urge to impress or react defensively. - Precision and Eloquence in Communication: Words should be simple yet precise. Overcomplicating language can alienate prospects, while clarity and simplicity enhance understanding and trust. - Observing Behavioral Cues: Salespeople can learn a lot from observing behaviors and body language. These cues offer insights into how a prospect prefers to communicate and consume information. - Redirection in Responses: Instead of immediately responding to a prospect's questions or concerns, salespeople should redirect the conversation to uncover the underlying pain or challenge, leading to more meaningful dialogue. - Intentional Language: Being intentional with words, especially in text or written communication, is crucial. The impact of words goes beyond their meaning; it's about how they are perceived by the prospect. https://www.youtube.com/watch?v=T_lLkJtC1aM Mastering the Human Connection In sales, one thing is clear: communication is key. But it’s not just about what you say—it’s about how you say it, how you listen, and how you adapt to the unique styles of the people you’re engaging with. Every person you interact with has their own communication style. Whether they’re direct, indirect, focused on building consensus, or full of energy, understanding these styles is crucial for any salesperson. But here’s the catch: your communication style doesn’t matter if you’re not speaking the language of your prospect. It’s only when you start talking and really connecting with them that your style becomes important. If you jump straight into talking about your product’s features and benefits, you’re just like every other salesperson out there. What sets you apart isn’t your product, but the questions you ask and how you communicate. The Power of Questions One of the biggest mistakes salespeople make is focusing too much on their solution. They think that if they just explain how great their product is, the prospect will automatically see the value. But the truth is, it’s the questions you ask that drive the conversation forward. Instead of talking about your solution, ask questions that uncover the prospect’s needs, challenges, and goals. This approach not only differentiates you but also builds trust and rapport. Listening with All Your Senses We often talk about the importance of listening in s...

    37 min
  2. 5 DAYS AGO

    Mastering Sales in Latin America: Insights and Strategies with Pablo Pefaur

    On this episode of The Sales Gravy Podcast, Jeb Blount Jr.had the pleasure of speaking with Pablo Pefaur, a seasoned sales professional who specializes in the Latin American market. Pablo shares some key insights on prospecting, the importance of follow-ups, and cultural nuances that every salesperson should know. Key Takeaways:  - Value of Outbound Conference: The Outbound Conference 2024 is a critical event for sales professionals, focusing on productivity, prospecting, and performance. - Help Announcement Strategy: The concept of a "help announcement” is introduced, where sales professionals should approach prospects with a specific, value-driven message to solve a particular problem, rather than overwhelming them with multiple pitches at once. - Systematic Approach to Prospecting: Effective prospecting requires a systematic approach, focusing on delivering a clear, single message to avoid getting lost in the noise and to resonate with the prospect. - Importance of Follow-Up: Following up after initial contact is crucial. We discuss the strategies to help sales professionals improve their follow-up processes, ensuring continued engagement with prospects. - Cultural Considerations in Latin America: Understanding cultural differences is key to successful prospecting in Latin America. These cultural nuances and how they impact sales strategies are highlighted. - Continual Learning: Sales professionals are encouraged to continually learn and adapt their strategies by attending events like the Outbound Conference and by engaging with thought leaders in the industry. https://www.youtube.com/watch?v=z7mtPgiAFRA Latin America’s Unique Market Challenges Latin America is a diverse and rapidly growing market with unique opportunities for businesses looking to expand. However, many sales professionals struggle with the challenges of entering this market. These challenges include understanding cultural differences, navigating language barriers, and tailoring sales pitches to resonate with Latin American prospects. Pablo has spent years mastering these elements, and his expertise is invaluable for anyone looking to succeed in this region. Latin American culture places a high value on relationships and trust. Unlike some other markets where sales can be more transactional, in Latin America, building a genuine relationship with your prospect is crucial. This means taking the time to understand their needs, showing empathy, and demonstrating that you are there to help them, not just to close a deal. The Power of a “Help Announcement” A key strategy for successful prospecting is a concept called a “help announcement.” This is a simple yet powerful concept. When reaching out to a potential client, your goal should be to offer a specific piece of help or a solution to a problem they are facing. The idea is to be clear and direct about how you can add value to their business. For instance, instead of bombarding a prospect with a long list of services or products, focus on one particular area where you know you can make a difference. This approach not only makes your message more effective but also helps in establishing trust with the prospect. They’ll see you as someone who genuinely wants to help, rather than just trying to make a sale. Being too broad or trying to cover too many points in one pitch can overwhelm the prospect. It’s better to address one issue at a time, making sure your help announcement is relevant and tailored to the prospect’s specific needs. This targeted approach increases the chances of your message being heard and appreciated. Systematic Follow-Up is Key Another crucial aspect of successful sales is the follow-up. Making an initial contact is just the first step; what you do afterward is eq...

    18 min
  3. SEP 5

    From Basketball to Business: Dre Baldwin’s Success Secrets

    In the competitive world of sales, adopting the right mindset is crucial for success. On this episode of the Sales Gravy podcast, Jeb Blount Jr. sits down with Dre Baldwin, a former professional basketball player in the NBA turned business guru to discuss why sales professionals who adopt an opportunistic mindset have greater long-term success. Key Takeaways  - Importance of Personal Initiative: Personal initiative is crucial for success. It involves taking proactive steps, like attending events or reaching out to potential opportunities, to create paths where none existed. - Mindset Tools: The mindset tools that lead to success—such as discipline, confidence, and mental toughness—are universally applicable, whether in sports, business, or any other area. - Role of Discipline: Discipline acts as the "steering wheel" that keeps you on course, while motivation serves as the "gas" that drives action. Discipline ensures consistent effort, even when motivation wanes. - Cold-Calling and Selling Yourself: Selling yourself is key, especially in scenarios like cold-calling. Being able to present yourself credibly and persuasively is crucial to securing opportunities. - Long-Term Thinking: Adopting a long-term mindset is valuable. It's important to think beyond immediate goals and consider where your actions will lead in the future. - Finding Opportunity in Opposites: There's often opportunity in doing what others are not. Thinking differently and looking for opportunities in unconventional places can lead to success. - Playing the Long Game: Success is a long-term effort. Cumulative actions and consistent effort over time are more important than short-term gains. - Value of Asking the Right Questions: Career transformation often begins with asking the right questions. Reflecting on how to combine your skills into a sustainable career can lead to significant growth and success. - Building a Personal Brand: Building a personal brand is important. Your experiences and successes can establish your credibility and open new opportunities, helping to build trust and expand your influence. https://www.youtube.com/watch?v=Tvi5ARbDLsQ The Power of Personal Initiative Success is a journey built on a series of steps that anyone can take if they’re willing to put in the effort. It’s about creating opportunities for yourself, rather than waiting for them to appear.  Success often begins with a simple decision: the decision to take action, even when the outcome is uncertain. Personal initiative means doing what others might not—like attending events to network, cold-calling potential employers, or pursuing opportunities that seem out of reach. These proactive steps can open doors you didn’t even know existed. The Role of Discipline and Confidence Discipline is the backbone of success. Think of it as the steering wheel that keeps you on track, while motivation is the gas pedal that gets you moving. Motivation might start your journey, but it’s discipline that ensures you keep going, especially when the road gets tough. Confidence isn’t something you’re born with; it’s something you build over time. Every time you take initiative or tackle a challenge, you’re building a little more confidence. This confidence then fuels your ability to take even more initiative, creating a positive cycle that propels you forward. The more you step out of your comfort zone, the more confident you become. This newfound confidence helps you tackle bigger challenges, creating a solid foundation for future success. The Importance of Long-Term Thinking While it’s easy to focus on immediate goals, true success often requires thinking ahead. Where do you want to be in five or ten years?

    49 min
  4. AUG 29

    Why Episodic Sales Training Fails and How to Fix It feat. Dayna Williams

    On this episode of The Sales Gravy Podcast, Jeb Blount Jr. sits down with Dayna Williams to discuss cutting-edge strategies for sales success. She gives expert insights on how to develop a winning sales culture, boost your team's performance, and leverage the power of Sales Gravy University for unparalleled training opportunities. Key Takeaways - Shift from Episodic Training: Traditional sales training has often been episodic, focused on reactive, one-time events that don't drive long-term behavioral change. This model is outdated and ineffective. - Importance of Reinforcement: Learning and development must go beyond the initial training event. Without sustained reinforcement, any skills or knowledge gained are quickly forgotten, leading to little long-term impact. - The 3 P's: Master persona, practice, and product knowledge to transform your team's effectiveness. Build a capability development plan that addresses these critical areas. Hoping for a change without a plan won't cut it. - Four-Step Learning Process: A robust learning and development strategy should follow four steps: strategic planning, design and pilot, sustained reinforcement, and outcome measurement. Skipping any of these steps, particularly reinforcement, diminishes the effectiveness of training. - Cultural Change Required: To move away from episodic training, organizations need to embed learning into their culture, ensuring that training is seen as an ongoing process rather than a one-off event. - Proactive vs. Reactive Learning: Many organizations fall into a reactive mode, responding to immediate needs rather than proactively planning for long-term capability development. This approach limits the effectiveness of training. - Overcoming the Forgetting Curve: Without intentional reinforcement, the majority of what is learned during training is forgotten. Effective learning programs must include strategies to counteract this forgetting curve. - Cross-Functional Collaboration: Sales enablement and training should address the entire sales process, including the often-overlooked handoffs between departments like marketing and sales, where breakdowns frequently occur. - Getting a Seat at the Table: Learning and development teams need to better communicate the value of their work to business leaders. This requires stepping out of their comfort zone and understanding the business's operational challenges and goals. https://www.youtube.com/watch?v=kiamtIdNDCQ The Secret to Mastering Your Craft It’s easy to fall into the trap of seeking shortcuts and instant success. We often hear about “overnight sensations” or those who seemed to have made it big with minimal effort. But the truth is, most of these stories don’t tell the whole picture. Behind every “overnight success” is usually years of hard work, dedication, and persistence. Success doesn’t come from cutting corners or avoiding the tough parts of the job. It comes from embracing the hard work, from putting in the effort every single day, and from being willing to do what others won’t.  The Role of Hard Work in Sales When we talk about hard work in sales, we’re not just talking about working long hours. It’s about working smart, being strategic, and continuously improving your skills. Hard work is doing the research before making a call, understanding your client’s needs, and finding the best solution for them. You have to follow up, stay organized, and be persistent even when you don’t see immediate results. Sales isn’t easy. It’s a profession that requires resilience, adaptability, and a thick skin. You’re going to face rejection, sometimes daily. You’re going to encounter clients who don’t want to hear from you, who are happy with their current providers,

    36 min
  5. AUG 22

    How Cheryl Parks Turned Life Lessons Into Sales Success

    On this episode of The Sales Gravy Podcast, Jeb Blount sits down with sales coach Cheryl Parks to discuss how she used skills like resilience, empathy, adaptability, relationship-building, continuous learning, and goal-setting to enhance sales performance. You’ll learn how to turn every experience into an opportunity for growth and success. Key Takeaways:  - Resilience is Crucial: Use rejection as a learning opportunity rather than a setback. Analyze what went wrong and apply those lessons to improve your future pitches. View each experience, whether successful or not, as a chance to grow. - Adaptability is Key: Stay flexible and open to change. New trends and shifts in the market require you to adjust your strategies to remain competitive. Be willing to experiment with new approaches and adjust based on results. - Build Strong Relationships: Invest time in fostering positive relationships with clients and colleagues. Trust and rapport can lead to repeat business and valuable referrals. - Set Clear Goals: Establish specific, measurable sales goals. Breaking them into smaller targets can help you stay focused and motivated. - Be Persistent: Stay committed to your goals, even when faced with challenges. Persistence is often the key to long-term success in sales. - Value Relationships Beyond Sales: Show genuine interest in your clients' success and provide value beyond just closing deals. Active listening and empathetic responses can help you offer the right solutions. Building lasting relationships can lead to sustained success and growth. - Using Breaks for Inspiration: Taking breaks and engaging in activities like walking or listening to music can help reset the brain and inspire new ideas, particularly when facing creative blocks. - Mindset Shifts: Focus on changing your mindset, especially when overcoming shyness and self-doubt, by assessing your reactions and using affirmations such as “be your excellent best.” https://www.youtube.com/watch?v=6tlmtfE9fPQ Unlock the Power of Experience Life is full of lessons. We learn some in school, others at work, and many through the ups and downs of daily living. These lessons shape who we are and how we interact with the world. But have you ever thought about how these life lessons can translate into sales success? It turns out that some of the most valuable sales skills aren’t taught in a textbook but are developed through life’s experiences. Here’s how you can turn these life lessons into powerful tools for sales success. Resilience in the Face of Rejection One of the most universal lessons we learn in life is that rejection is inevitable. Whether it's a job application, a proposal, or a personal relationship, we've all faced rejection at some point. The key to overcoming rejection is resilience—and this is just as important in sales. In sales, rejection is a common experience. For every successful pitch, there are countless "no's." However, it’s not the rejection that defines us; it’s how we handle it. Viewing rejection as a step towards success rather than a failure can turn a "no" into a motivator. Rejection teaches us resilience, and resilience leads to persistence. In sales, persistence is often what separates the winners from the losers. Instead of dwelling on a lost deal, take a moment to analyze what went wrong. Learn from the experience and apply those lessons to your next pitch. Use rejection as a tool for growth rather than a setback. Empathy and Understanding Empathy is another vital lesson that can greatly benefit your sales career. Throughout our lives, we learn to understand and connect with others by putting ourselves in their shoes. This ability to relate to others is invaluable in sales. In sales,

    49 min
  6. AUG 15

    Navigating The Future With AI & Sales

    On this episode of the Sales Gravy podcast, Jeb Blount sits down with Victor Antonio, Sales Gravy University Instructor, to debate the future of human interaction in sales, emphasizing why personal connections remain pivotal in an increasingly automated world. You’ll listen to their engaging discussions and thought-provoking perspectives on the intersection of sales and artificial intelligence (AI). Key Takeaways: - AI and Buying Windows: The conversation highlights the potential of AI in identifying buying windows by analyzing customer behavior across multiple data sources, including websites and databases. - List-Building Challenges: Despite advancements in sales techniques, Victor and Jeb  agree that list-building remains a significant challenge for sales teams. - Future of AI in CRMs: There's a strong belief that AI will become integral to CRM systems, consolidating various tools and data to create a hub essential for sales operations. - Automated Data Integration: The future of sales will involve AI automatically gathering and analyzing data from emails, calendars, social media, PR, and more, without the need for manual input. - Personalization by AI: AI will eventually tailor sales processes to individual companies, with larger companies likely adopting these technologies sooner due to their complexity and resources. - Evolving Sales Engagement Platforms: The conversation anticipates the development of comprehensive sales engagement platforms that integrate all business data, including operations and manufacturing, analyzed by AI. - AI vs. Human Interaction: While AI will handle more straightforward sales tasks, human interaction will remain crucial for complex sales, especially when trust and personalized service are needed. - AI-Driven Marketing and Operations: AI will not only influence sales but will also impact marketing and operational decisions by analyzing patterns and suggesting actions to optimize business processes. - Long-Term AI Development: Victor and Jeb foresee that some aspects of AI integration in sales might become operational within five years, particularly in large companies, but acknowledge that widespread, seamless AI use is still a decade or more away.     Sales Strategies for Unleashing the Power of AI to Save Time, Sell More, and Crush the Competition         The Future of Sales: AI, CRM, and the Evolving Landscape The intersection of AI and sales is rapidly transforming how businesses approach prospecting, lead generation, and customer relationship management (CRM). We're standing on the brink of a major shift that promises to reshape the sales landscape, and understanding these changes can give us a competitive edge. The Power of AI in Sales One of the most exciting advancements in sales technology is the ability of AI to identify a buying window. Imagine AI systems capable of analyzing vast amounts of data from websites, search engines, and various databases to determine when a potential customer is in the market for a product or service. This capability promises to refine our targeting strategies, making the sales process more efficient and effective. We predict that in the future, AI will likely consolidate into CRMs, becoming the central hub for sales teams. This evolution will make CRM systems indispensable, offering insights into buying patterns, competitor activity, and customer behavior. AI will pull in data from emails, calendars, and social media, alerting sales teams to key changes, such as a new decision-maker at a company or shifts in customer needs. The Evolution of CRM Systems Historically,

    1h 34m
  7. AUG 8

    Scouting Your Sales Team: The 4 Rules For Hiring Elite Salespeople

    On this episode of the Sales Gravy Podcast, Jeb Blount Jr. sits down with Founder and Sales Leader Advisor, Nigel Green, to discuss his approach to hiring elite salespeople by using his four rules.  Nigel teaches us that the only skill a sales leader should have is the ability to hire elite salespeople. Elite salespeople don’t find us, we have to go find them.  Key Takeaways Hiring Challenges: Many VPs of sales and CEOs find hiring salespeople to be one of their biggest challenges, as they strive to maximize and optimize their current talent pool. Importance of Training: Sales leaders should ensure that their sales teams have access to necessary training resources, and platforms like Sales Gravy can be valuable for continuous learning. Scouting vs. Tryouts: Unlike traditional hiring methods, scouting for elite salespeople involves actively recruiting top talent rather than waiting for applicants, akin to sports scouting. Non-Obvious Qualities: Hiring managers should look for non-obvious qualities in candidates that indicate potential for elite performance, rather than just obvious traits like hard work and prospecting skills. Prospecting for Talent: Sales leaders should prospect for new hires much like they prospect for new business, using networking, customer referrals, and tools like LinkedIn to identify top talent. Four Rules for Hiring Elite Salespeople: Elite salespeople do not apply to job postings. They are the stars and should be treated accordingly. They often require customized compensation plans that may exceed standard budgets. They typically do not already work for your company and require active recruitment. https://www.youtube.com/watch?v=FZnVk40pmmE The Importance of Hiring Elite Salespeople If you're in a leadership role within a sales organization, you probably know that hiring the right salespeople can be one of the biggest challenges. The need to hire top-notch salespeople is critical. It’s not just about filling a position; it's about finding those who can truly excel and drive your business forward. Nigel Green emphasizes that hiring the right people is the only skill that really matters for sales leaders. Without this skill, even the best sales strategies and training programs won't lead to the results you want. Why Traditional Hiring Methods Fail One common mistake is relying on traditional hiring methods like posting a job and waiting for applications. The problem with this approach is that elite salespeople are not actively looking for new jobs. They’re usually too busy being successful in their current roles. This means you have to be proactive in finding and recruiting them. Simply waiting for the best candidates to come to you might result in missed opportunities. The Importance of Scouting Your Sales Team Think of hiring elite salespeople like scouting for a sports team. Just as a football scout looks beyond physical attributes to find exceptional players, sales leaders need to look beyond resumes and job applications. Elite salespeople are often not in the job market; they are too busy focussing on their current roles. This is why a scouting approach is necessary. Instead of waiting for applications, you should actively seek out potential candidates and evaluate their performance in real-world scenarios. How to Scout for Elite Salespeople - Network with Your Top Performers: Ask your top sales reps who they know in the industry. High-performing salespeople often network with others who are also top performers. Their recommendations can lead you to potential candidates who may not be actively looking for a new job. - Leverage Your Customers: Your customers interact with many salespeople in their daily lives.

    22 min
  8. JUL 31

    In Sales It’s Not About You

    On this episode of the Sales Gravy podcast, Jeb Blount sits down with author and speaker, Carole Mahoney, to discuss her path to becoming an entrepreneur by using a buyer first approach. Carole teaches us that when it comes to sales, you've gotta get out of your own head. It's not about you, your quota, or even how great your product is. It's all about the customer. You have to put yourself in their shoes and understand what they are really after. Ditch the rehearsed pitch and have a real conversation. When you genuinely care about helping people, not just closing deals, that's when the magic happens. Key Takeaways: - Mission to Change Perception of Sales: Carole is dedicated to changing how sales is perceived. She wants to shift the view of sales from being seen as pushy to being a respected and collaborative profession. - Reconnect for New Opportunities: Reaching out to past prospects who initially said no can uncover new opportunities. Many former prospects may reconsider and become interested in your services again. - Revive Closed Lost Deals: Revisiting deals that were previously closed lost can be fruitful. This approach can re-engage customers who have since realized their initial choice wasn’t the best fit. - Re-engage Former Clients: Don’t overlook former clients who stopped working with you. They may be ready to come back, especially if their current solution isn’t meeting their needs. - Leverage Anchor Clients for Growth: Securing a key client can provide a strong foundation for expanding your business. Use this anchor client to build credibility and grow your sales practice. - Embrace Public Speaking: Use public speaking and keynotes to amplify your message and reshape industry perceptions. Listening to others insights can significantly broaden your impact. How Carole Mahoney Crushed Her Business Goals Carole Mahoney’s story is one of determination, innovation, and resilience. Her journey from struggling entrepreneur to a successful speaker and author offers valuable lessons for anyone looking to crush their business goals. Turning Challenges into Opportunities Every entrepreneur faces obstacles, and Carole Mahoney was no exception. She encountered financial constraints and doubts about her ability to succeed. But rather than letting these challenges hold her back, Carole used them as stepping stones. When things didn’t go as planned, she adapted her strategies and pushed forward. This mindset of turning setbacks into opportunities was crucial for her success. Instead of seeing a closed door, Carole saw a chance to find a new path. The Power of Persistence Persistence was a key factor in Carole’s success. Early in her career, she faced rejection from potential clients. Instead of giving up, she followed up with them even after they had said no. Her persistence paid off when these clients returned, eager to work with her once again. This demonstrates the power of follow-up and how it can turn past rejections into new opportunities. Leveraging Past Opportunities One of Carole’s smart strategies involved revisiting past opportunities that hadn’t worked out. She called up former prospects who had initially been interested but couldn’t proceed. Many of these prospects were still interested in her services and were willing to re-engage. By revisiting these past opportunities, Carole was able to generate new business and build stronger relationships. This approach highlights the value of maintaining connections and the potential of second chances. Embracing Public Speaking Another significant shift in Carole’s career was her move into public speaking. She began speaking at conferences and giving keynote addresses, sharing her insights and experiences with larger audiences.

    43 min

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out of 5
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About

Jeb Blount is the bestselling author of 15 of the most definitive books ever written for the sales profession. He believes that Sales Professionals are the Elite Athletes of the Business World. On the Sales Gravy podcast Jeb teaches you how to open more doors, close bigger deals, and rock your commission check.

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