Susan sits down with Tammy Marshall, chief experience officer at Thrive Senior Living, a luxury provider of independent living, assisted living, and memory care in the eastern and southeastern United States.
Tammy’s deep knowledge of nursing and aging services, unique approaches to care, and innovative perspectives frame her discussion with Susan as they unpack the impact of COVID-19 on Thrive residents and staff as well as on broader aspects of eldercare.
Marshall describes what she calls a “compulsive communication approach” within her organization and how she coaches her team to think adaptively. She explores the importance of salutogenic versus pathogenic approaches to care and how it drives her desire to ensure the best, most holistic approach within Thrive’s communities.
Follow Tammy on LinkedIn and on Twitter at: @Dear_Tammy. Her company, Thrive Senior Living, is at www.thrivesl.com.
Discover more about The Green House Project at www.thegreenhouseproject.org.