245 episodes

Scaling Up Services is a podcast devoted to helping founders, partners, CEOs, key executives, and managers of service-based businesses scale their companies faster and with less drama.

Scaling Up Services Bruce Eckfeldt

    • Business
    • 5.0 • 27 Ratings

Scaling Up Services is a podcast devoted to helping founders, partners, CEOs, key executives, and managers of service-based businesses scale their companies faster and with less drama.

    Stacie Sussman, CRO, RevUp Advisory

    Stacie Sussman, CRO, RevUp Advisory

    Stacie Sussman, CRO, RevUp Advisory
    As a Chief Revenue Officer, Stacie Sussman serves as the linchpin for over a hundred Go-To-Market (GTM) Strategy, Sales, Revenue Management, and Operations engagements. When companies encounter growth plateaus, they turn to her team for guidance. Their advisory approach consistently transforms stagnation into sustainable growth, as evidenced by companies they've guided from $5M to $20M. While achieving results is paramount, the relationships Stacie and her team cultivate along the way are invaluable. Their expertise resides in the intersection of vision and execution. Stacie has constructed her career around identifying gaps, uncovering blind spots, and ensuring that every company operates with a data-driven foundation. Her methodology ensures that executives not only comprehend their numbers but also leverage them effectively. This equips them with the firepower for strategic fundraising and data-backed company improvements that directly influence revenue.
    https://www.linkedin.com/in/staciesussman/
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    • 32 min
    Discover the world of B2B sales with Michael Walford-Grant, a seasoned professional with over 30 years of experience in technology sales. Learn about the founding of MDWG Consulting Ltd, his firm assisting foreign-based companies entering the UK market.

    Discover the world of B2B sales with Michael Walford-Grant, a seasoned professional with over 30 years of experience in technology sales. Learn about the founding of MDWG Consulting Ltd, his firm assisting foreign-based companies entering the UK market.

    Michael Walford-Grant, Founder, Director of MDWG Consulting Ltd

    Michael Walford-Grant is a professional B2B salesperson, running his own sales consultancy practice, built on the foundations of a thirty-year track record in technology sales into the financial banking sector.
    Prior to setting up his business, MDWG Consulting Ltd, in 2020, he worked for both large and small software and services companies. During the latter part of this career, he specialised in "First Man In" roles for foreign based companies, wishing to enter the UK market.
    It is this specialisation that forms the foundation of his business. He works with small, niche and early-stage companies, that want to "improve their sales effectiveness", and more effectively scale their business, by implementing "sales best practices".
    These consulting engagements in turn led to him securing a publishing deal in 2023, for his book "Sales Unplugged: The Invaluable "Go To Guide" For Busy B2B Salespeople. A book of best practices distilled into an easy-to-use guide, the book is a mix of traditional and new scientific-based tips and techniques, supplemented with personal anecdotes and stories, drawn from his vast experience working "in the frontline".
    Whilst the book is primarily targeted towards specialist salespeople, it is also proving popular with business/owners.
    Prior to this, in the 1980s he had two specialist crossword books published, one entitled Rock and Pop Crosswords, and the follow-up entitled Telly Teasers Crossword Puzzles.
    Michael lives in London, England, with his wife Annie.

    https://www.linkedin.com/in/michael-walford-grant-15a8933/
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    • 31 min
    Melina Palmer, CEO, The Brainy Business

    Melina Palmer, CEO, The Brainy Business

    Melina Palmer, CEO, The Brainy Business
    Melina Palmer is a globally celebrated keynote speaker showing companies how they can easily get customers to buy and employees to buy in by leveraging the power of behavioral economics. She is CEO of The Brainy Business, which provides behavioral economics training and consulting to businesses of all sizes from around the world. Her podcast, The Brainy Business: Understanding the Psychology of Why People Buy, has downloads in over 170 countries and is used as a resource for teaching applied behavioral economics for many universities and businesses. Melina teaches applied behavioral economics through the Texas A&M Human Behavior Lab and obtained her master’s in behavioral economics from The Chicago School of Professional Psychology. A proud member of the Global Association of Applied Behavioral Scientists, Melina has contributed research to the Association for Consumer Research, Filene Research Institute, and writes on Behavioral Economics & Business for Inc Magazine. Her first book, What Your Customer Wants and Can’t Tell You (2021), won first place in the Chanticleer International Book Awards in its category, of which her second book, What Your Employees Need and Can’t Tell You (2022), was also a finalist. Her highly anticipated third book, The Truth About Pricing, is scheduled to publish in January 2024.
    https://www.linkedin.com/in/melina-palmer-36ab8712/
    https://www.linkedin.com/company/the-brainy-business/
    https://twitter.com/thebrainybiz
    https://www.youtube.com/c/thebrainybusiness
    https://www.instagram.com/thebrainybiz/
    https://www.facebook.com/thebrainybiz/
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    • 34 min
    Ethan Bull, Co-founder, ProAssisting

    Ethan Bull, Co-founder, ProAssisting

    Ethan Bull, Co-founder, ProAssisting
    Ethan Bull is a co-founder of ProAssisting, a next-generation remote, fractional executive assistance firm for business owners and C-suite executives. With a background in hospitality and an expert in the EA space, Ethan has held a variety of senior positions, including Director of Administrative Services and senior EA to the president and CEO at Rochester Regional Health.
    https://www.linkedin.com/in/ethanbull/
    https://www.proassisting.com/
    https://www.facebook.com/proassisting/
    https://twitter.com/proassisting
    https://www.linkedin.com/company/proassisting/
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    • 28 min
    Robert Juul Glaesel, Partner at 24Slides.com

    Robert Juul Glaesel, Partner at 24Slides.com

    Robert Juul Glaesel, Partner at 24Slides.com
    Robert Glaesel is a Danish Entrepreneur living in Delray Beach, Florida, building the US side of his company 24Slides.com.

    He is a dedicated family man and father of 4 boys + a big dog. He is constantly trying to find the right balance between fulfilling his purpose as a family man and a dedicated entrepreneur trying to build businesses that people love to work in.

    Outside of running the Global sales and product team at 24Slides, he has just started his podcast BigMindsCamp to learn the best way to build businesses in which people love to work.
    https://www.linkedin.com/in/robertjuulglaesel/
    https://www.youtube.com/@bigmindscamp
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    • 33 min
    Ken Jacobs, Principal, Jacobs Consulting & Executive Coaching

    Ken Jacobs, Principal, Jacobs Consulting & Executive Coaching

    Ken Jacobs, Principal, Jacobs Consulting & Executive Coaching
    Ken Jacobs is the principal of Jacobs Consulting & Executive Coaching, which helps empower public relations and communications agency owners, CEOs, and senior leaders achieve and surpass their organizational, career, and personal goals by becoming more inspiring, inspired, and effective leaders. It does so via leadership coaching.

    His company also helps PR, integrated communications, marketing and advertising agencies grow business, manage for profitability, improve client service, and enhance team performance, communications and leadership skills. It does so via training and consulting.

    Prior to launching his companies, Jacobs spent 25 years in management and leadership positions with a number of PR agencies, including Ogilvy & Mather PR, Maloney & Fox (a division of WE), Lippe Taylor, and Marina Maher Communications (MMC), where he founded the agency’s training program, “MMC Masters,” which was cited for excellence by The Holmes Report.

    While at each firm Jacobs served on the agency senior leadership group, responsible for such critical areas as client service, professional development, business development, and agency marketing.

    Jacobs shares his insights via “Taking the Lead,” the quarterly leadership column in PRSA’s Strategies & Tactics and the similarly named video podcast on his website, where he discusses leadership with some of the industry’s most respected leaders: https://www.jacobscomm.com/taking-the-lead/


    Jacobs also writes about leadership for Ragan’s PR Daily and the O’Dwyer’s PR Newsletter.

    He presents regularly on leadership, new business, and client service at PRSA Counselors Academy Spring Conference and various PRSA chapters, and has presented on leadership for agency and corporate senior leaders at the Florida PR Association (FPRA), The Public Relations Global Network (PRGN), Taan Worldwide (the global network of independent communications agencies), and IABC NJ and Philadelphia

    Jacobs sits on the board of PRSA Tri-State District and served on the board of PRSA NJ from 2013 to 2022, where he led the Senior Professionals Group. Previously, he served on the board of the International Coach Federation (ICF) of New Jersey.

    Jacobs, who launched his training, consulting, and coaching business in 2007, holds Professional Certified Coach (PCC) credentials from the International Coach Federation (ICF), and is accredited as a Certified Professional Coach, Energy Leadership Index Master Practitioner and a COR.E Leadership Dynamics Specialist by the Institute for Professional Excellence in Coaching (iPEC).
    https://www.linkedin.com/in/jacobsconsultingcoaching/
    https://www.facebook.com/JacobsConsultingAndExecutiveCoaching
    https://twitter.com/kensviews?lang=en
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    • 33 min

Customer Reviews

5.0 out of 5
27 Ratings

27 Ratings

oliviabaker13 ,

Hit the subscribe button! 🔥

If you’re looking for motivation, inspiration, and ideas of how to level up your business - hit the subscribe button! Scaling Up Services has a truly impressive lineup of guests and these episodes feature actionable tips and deep insights. Bruce engages his expert guests in thoughtful and interesting conversations - pulling from his own wealth of personal experience. Definitely recommend listening and subscribing to this empowering podcast!

Michael Stetina ,

A Winner!

Scaling Up Services with Bruce Eckfeldt is a must subscribe for anyone interested in finance and scaling their business. Highly recommended!

NotYourAvgFinancialPod ,

5 Stars!

Scaling Up Services and the host Bruce will bring fresh content every episode. I have been impreseed with their insights, communicating topics like business development and scaling in a straightforward way. You'll get hooked after just one episode! Check it out and subscribe! - Mark Willis

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