14 min
SDGC19 Special / Marc Stickdorn 'Customer Journey Map Ops' This is HCD - Human Centered Design Podcast
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- Design
We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. The first episode is with Marc Stickdorn, CEO of More than Metrics and co-author of several leading service design textbooks, This is Service Design Thinking and This is Service Design Doing
Marc on Twitter
Smaply.com
Become a Premium Member: https://thisishcdnetwork.supercast.tech
See omnystudio.com/listener for privacy information.
We are thrilled to be official media partners for the Service Design Global Conference in Toronto this year and are sharing podcasts from the event as it happens. The first episode is with Marc Stickdorn, CEO of More than Metrics and co-author of several leading service design textbooks, This is Service Design Thinking and This is Service Design Doing
Marc on Twitter
Smaply.com
Become a Premium Member: https://thisishcdnetwork.supercast.tech
See omnystudio.com/listener for privacy information.
14 min