Welcome to Season 3 of the Raise Your Game Show – a podcast that unpacks and dissects the strategies and principles of high performance in sports and business. I’m your host… Alan Stein, Jr.
In this season I lean on several of the most innovative and impactful leaders I know to garner their wisdom on how to effectively lead during times of adversity, how to remain poised during a crisis, and how to look for and capitalize on new opportunities.
While these Zoom recordings took place during the height of the CoronaVirus pandemic… the tips, strategies, and principles shared are timeless and can be applied to any future challenge. They also have very high utility. The wisdom dropped can (and should) be applied to any line of work, in any industry, and any organization… in sports or business.
Today I sit down with Joey Coleman, an expert on customer experience, a highly sought after keynote speaker, and the author of Never Lose a Customer Again.