29 min
Season One: Robert Loren Robinson Voices of LTCI
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- Business
In this conversation with Char, Robert talks about his LTC career that spans 30 years, the need to “invert the pyramid” and focus on front-line associates and clients when it comes to leadership style, and how his personal journey living the policyholder experience and finding necessary care shaped his outlook on the future of the industry.
In this conversation with Char, Robert talks about his LTC career that spans 30 years, the need to “invert the pyramid” and focus on front-line associates and clients when it comes to leadership style, and how his personal journey living the policyholder experience and finding necessary care shaped his outlook on the future of the industry.
29 min