105 episodes

Nothing determines service success more than mindset. Whether you're a service-based organization or service-driven professional, this is where you can master the inner game of customer service so you can tap into the fullest power of the service opportunity. Here you'll learn the customer service skills that no one is teaching, allow you to truly impact your customer's lives (and your own): presence, wellness, connection and affirmation. These tools don't just 10x service capability and success, but also the joy, growth and fulfillment that the service exchange can offer you and your team.

Serve Conscious Stefan Ravalli

    • Education
    • 5.0 • 10 Ratings

Nothing determines service success more than mindset. Whether you're a service-based organization or service-driven professional, this is where you can master the inner game of customer service so you can tap into the fullest power of the service opportunity. Here you'll learn the customer service skills that no one is teaching, allow you to truly impact your customer's lives (and your own): presence, wellness, connection and affirmation. These tools don't just 10x service capability and success, but also the joy, growth and fulfillment that the service exchange can offer you and your team.

    Faith & Freedom As Essential Services | feat. Ken Starr | Ep. 103

    Faith & Freedom As Essential Services | feat. Ken Starr | Ep. 103

    I'm very excited to share this conversation with Kenneth Starr, who served as solicitor general of the United States from 1989-1993. Though he's probably best known for leading the perjury investigation of president Bill Clinton from 1994-98, he may not be as well known for his lifelong work as a public servant and legal education leader. Currently, he serves on the boards of Christian Legal Society, Advocates International and Alliance Defending Freedom. Throughout his career, he has championed the cause of religious liberty and freedom of conscience for all persons.

    We gathered mainly to discuss his book Religious Liberty in Crisis: Exercising Your Faith in an Age of Uncertainty, which is a very rich account of the constitutionally protected nature of religious practice in America (even though he himself is a practicing Christian, the book emphasizes the freedom available to all all religions, from Shamanic to Islamic).

    The discussion spoke to my lifelong fascination with religion and belief systems as well as my more recent explorations of public service.

    Key Points
    What makes something an "essential" service? See how COVID revealed America's priorities when governments shut down synagogues, churches and temples, but kept chain stores, casinos and liquor stores firing on all cylinders.How we need to rediscover the importance of maintaining a religiously diverse society.How to make space for people with different world views.The value of having some sort of faith as a catalyst for truly serving your community.Go Deeper Into the Mindful Service Movement 

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    Check out my partnership with The Institute for Organizational Mindfulness

    • 38 min
    Self-Worth, Gratitude & How to Make Service Feel Like A Privilege | Ep. 102

    Self-Worth, Gratitude & How to Make Service Feel Like A Privilege | Ep. 102

    This week we talk about the belief responsible for continuous and untold damage to your workplace well-being:

    "I am looked down upon and not respected."

    This belief is all-too-common - and understandable - in service-oriented roles so having the tools to kill the negative impact of it is super game-changing.  I show you some simple techniques, plus more!

    Recommended Pairings:

    Podcast Episode: Next-Level Gratitude Practices That’ll Fill Your Service Tank
    Go Deeper Into the Mindful Service Movement

    Subscribe/Review on i-Tunes
    Get Access to the live workshops and master the service mindset
    Join the Facebook Community
    Follow Me on Instagram
    Connect with me on LinkedIn
    Check out my partnership with The Institute for Organizational Mindfulness

    • 28 min
    Up-Level Your Asking Skills | feat. Mark Victor Hansen & Crystal Dwyer Hansen | Ep. 101

    Up-Level Your Asking Skills | feat. Mark Victor Hansen & Crystal Dwyer Hansen | Ep. 101

    Don't miss this talk. I mean, c'mon, it's with the twin engines of human potential, Mark Victor Hansen and Crystal Dwyer Hansen. Individually they're authors and coaches that have set world records, transformed businesses, and imbued countless people with the tools they need for true health, happiness and success. Together, they're the co-authors of their first (of many, I'm sure) joint publication Ask!: The Bridge from Your Dreams to Your Destiny.

    Our discussion centers around the book's main objective: helping you recover the lost art of asking the right questions. What are the right questions to ask? Well, you'll have to listen to find out, but here's a spoiler: they're the questions that 1) direct your life towards its highest purpose and 2) allow you to be an agent to help others do the same.

    Why this discussion was awesome:
    They show us actual techniques where you can use the asking process meditatively in order to begin thinking and perceiving on a higher level.You'll learn how to discern wise thoughts from unhelpful thoughts.They'll reveal the power of storytelling as a means of understanding and overcoming your own challenges.You'll learn why we, as humans, tend to suck at asking and how to drop the common hangups that get in the way of our fullest potential.You can see how to be successful, inspirational and masterful at whatever work you do no matter where "on the ladder" your role is.All Roads That Lead to Mark & Crystal

    Mark Victor Hansen
    Crystal Dwyer Hansen
    Order the Book: Ask!: The Bridge from Your Dreams to Your Destiny
    Go Deeper Into the Mindful Service Movement

    Subscribe/Review on i-Tunes
    Get Access to the live workshops and master the service mindset
    Join the Facebook Community
    Follow Me on Instagram
    Connect with me on LinkedIn
    Check out my partnership with The Institute for Organizational Mindfulness

    • 43 min
    100th Episode Special! | Connect & Amplify Human Awesomeness

    100th Episode Special! | Connect & Amplify Human Awesomeness

    For this milestone episode, I share some love for you my listeners and also my inspiration for creating this podcast.  And also...
    Awareness practices that make others want to be around you.What I learned from the art of interviewing and how you can transform your daily (non-podcasting) life with the same skills.How to notice when your comfort zone has snuck up on you - and break out of it!How reflective writing really works.How you can bring the badassery of Joe Rogan to your service game.The power of playing the supportive role.
    Go Deeper Into Mastering the Service Mindset:
    Subscribe/Review on i-Tunes
    Get Access to the live workshops and master the service mindset
    Join the Facebook Community
    Follow Me on Instagram
    Connect with me on LinkedIn
    Check out my partnership with The Institute for Organizational Mindfulness

    • 26 min
    Listen to What Your Life is Telling You | feat. Dr. John Demartini | Ep. 99

    Listen to What Your Life is Telling You | feat. Dr. John Demartini | Ep. 99

    An eye-opening conversation with Dr. John Demartini, human behavior specialist who's authored over 40 books in 38 languages - many of which are international bestsellers. 

    He's presented his vision of human potential alongside some of the world's most elite leaders thinkers and leaders -  from Wayne Dyer to Sir Richard Branson. He's been on Larry King Live, CNN, CNBC, and is a contributor to Oprah Magazine and hundreds of other magazines.

    But his lifelong mission has also taken him to underserved and impoverished communities, providing tools to thrive in challenging circumstances. The stories he tells are moving and motivating. Check it out and learn along with me!
    All Roads to Dr. John Demartini

    Homepage
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    YouTube

    • 56 min
    Communicate Mindfully & Transform Your Life | feat. Dan Huston | Ep. 98

    Communicate Mindfully & Transform Your Life | feat. Dan Huston | Ep. 98

    If you think you're a bad communicator, then fear not, communication is a learned skill. And my guest Dan Huston has found that after 20+ years of teaching it: you can't learn how to really, deeply speak and listen (emphasis on the "listen") without...

    • 1 hr 16 min

Customer Reviews

5.0 out of 5
10 Ratings

10 Ratings

Positiveposition ,

Great Teacher! Great Podcasts!

Stefan is awesome. I met him professionally through a mindfulness organization we are part of together. I have since become friends with him and have had many insights working with him. I have since listened to his podcasts and appreciate the professionalism and entertainment they bring. Work with him and if you cannot, listen to these podcasts.

bluedream900 ,

I am a server

Wow this is such a great resource for those looking to improve the abilities as a server, I found it through RAMDASS, but was drawn to it at a time where i was beginning to lose sight of the goal in serving, it just became—a job. I was in need to find the opportunity in serving, the message, you know? Like where is my opportunity to evolve in this in this industry, how can i make job help in my own evolution? Ive only heard 2 episodes, and read one article BUT i definitely will continue to. There is no one out there talking about this industry as i use to search all the time, all i ever found was “how to increase your tips, be a better server...” BUT to serve CONSCIOUSLY? MINDFULLY? all untouched topics, keep it up! and THANK YOU!!

dcumberland ,

Great Mindfulness Training

I love what Stefan is bring to the world through this project. It's incredibly helpful — not only for service professionals, but for everyone. Stefan's work is a much needed reminder of the power of mindfulness. This could change your work, your relationships, and your life.

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