26 min
Service Agent Retention: How Contact Centers Can Retain Their Agents | Jennifer Waite, VP of Product Marketing, Playvox Masters of Support
-
- Management
The Great Resignation. The Great Reshuffle. The Big Quit.
Whatever you call it, you cannot overlook the fact that 48 million workers quit their jobs in 2021. Employees are looking for career opportunities that fit their desire for work-life balance. For contact centers, managing this push from employees is particularly challenging.
Learn what contact centers can do to provide long-term career opportunities for their employees and be their ‘employer of choice.’
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Learn more at https://www.playvox.com/podcast/
The Great Resignation. The Great Reshuffle. The Big Quit.
Whatever you call it, you cannot overlook the fact that 48 million workers quit their jobs in 2021. Employees are looking for career opportunities that fit their desire for work-life balance. For contact centers, managing this push from employees is particularly challenging.
Learn what contact centers can do to provide long-term career opportunities for their employees and be their ‘employer of choice.’
_________________________________
Learn more at https://www.playvox.com/podcast/
26 min