106 episodes
Service Industry Success Brian Harding
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- Business
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5.0 • 20 Ratings
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Service industry business expert Brian Harding draws upon his many years of experience to share insights, strategies, tactics, and ideas to help business owners in service industries (like contractors, home and auto repair services, IT providers, CPAs, and B2B businesses) overcome challenges in their businesses. Brian takes on a wide range of topics small business owners face with growth, delegating, customers, employees, and processes, as well as the internal struggles and fears small business owners must overcome to build the business and lifestyle they dream of.
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106. The Path to Holding People Accountable
Many of the business owners express a frustration with not being able to hold their employees accountable to the degree they would like.
There’s no question, the current labor situation has created some challenges.
In addition, in many cases we are trying to achieve accountability well before it is likely to work.
Tune in and I’ll explain what I mean.
Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min
You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com -
105. How Much Training is the "Right" Amount?
In this episode we will talk about another of the more common questions I get asked: “How much training is the right amount for non-technical skills?”
I am referring to training on the skills that reduce the customer complaints, confusion with our team, and unnecessary stress for you - the business owner.
I have definite thoughts on this topic so tune in to hear what they are!
Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com
Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min -
104. Two Things That Will Fix Most of Your Process Failures
Everyone gets tired of facing the same process-related problems over and over again.
We fix a problem, and then weeks or months later, it pops back up as if we never addressed it at all.
Today I’m going to talk about 2 of the most impactful actions we can take to stop this pattern.
Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com
Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min -
103. Following Up On Revenue Opportunities
There are still some companies with more work than they can get to, while others are beginning to see a slowdown.
Nobody knows when the next recession will come, or to what degree it will negatively affect any particular industry.
But even without a recession, it’s inevitable that one day we will want more work or customers than we are currently getting at that moment.
Today, we will talk about how we can find revenue opportunities that we already possess and control.
Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com
Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min -
102. Some Solutions to Your Hiring Problem
Hiring continues to be a massive challenge for many service businesses.
Today, I’ll talk about a few things that we can do to simplify this challenge as well as increase our chances of finding someone to fill our position.
Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com
Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min -
101. I See Your "Building Trust" and I Raise You
What if I told you that I think how most of us are explaining and teaching “building trust” is all wrong.
Well.. I really do think that, and in this episode, I’ll explain what I mean.
Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com
Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min
Customer Reviews
Educational for new and established businesses
Great podcast with relatable stories and very applicable solutions. Helps you dive deep into your business in a non complicated way that gets you to be specific so you can target your marketing, training and communication.
Insightful
Very insightful. Not regurgitated thoughts.
Great Show
Brian is super organized with his topics and does a good job at explaining hard concepts. I have a service based business and find this podcast super helpful.
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