Shaping well-being for tomorrow’s workforce with Dr. Andrew Tay

In this episode, Kate Bravery, Global Leader of Talent Advisory at Mercer, is joined by Dr. Andrew Tay, Chief Wellbeing Officer at the National University of Singapore (NUS). They discuss the role of the Chief Wellbeing Officer and the evolving mental health challenges faced by NUS students, including insights into the value of in-person collaboration. Additionally, they explore the implications of these challenges for businesses concerning the next generation of talent emerging from universities.

Interesting moments:

Who owns well-being

At the end of it all well-being is a whole organization approach. It is not a HR problem. It is not a manager problem. It's not a CEO problem. It’s everybody's problem, everybody has a role to play.

Value of in-person work

When students learn remotely their risk of developing self-esteem issues increases. Think of your remote work policies. The in-office arrangement allows the community to connect socially, improve connectivity and reduce isolation.

Psychological safety

We started to track the concept of incivility. Those teams with a low incivility score were more likely to have higher psychological safety. What does that mean? It means you need to manage the behavior of your colleagues. You cannot tolerate remarks aimed at hurting people.

Anticipating workforce needs

We are training the next batch of our workforce who will be entering into your workplace. It is important for HR to anticipate the kind of issues that young people are facing before they enter the workforce and the kind of support that can help them thrive.

https://www.mercer.com/insights/people-strategy/future-of-work/podcast-new-shape-of-work/