33 min
Shared Success Series - Mary-Beth Donovan, VP of Global Customer Success Operations, VMware Value Builders
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- Management
With a relentless focus on being mission-driven, driving internal alignment, and putting value realization and outcome management in the heart of customer success strategy, Mary-Beth Donovan is pulling all of the right levers to help guide VMware’s digital transformation to the cloud. In this episode, Dave sits down with Mary-Beth to discuss how she uses a core set of pillars to make sure her team, and VMware as a whole, has the right tools and knowledge to make customers successful.
With a relentless focus on being mission-driven, driving internal alignment, and putting value realization and outcome management in the heart of customer success strategy, Mary-Beth Donovan is pulling all of the right levers to help guide VMware’s digital transformation to the cloud. In this episode, Dave sits down with Mary-Beth to discuss how she uses a core set of pillars to make sure her team, and VMware as a whole, has the right tools and knowledge to make customers successful.
33 min