42 min
Sheila Heen – Thanks for the feedback Changing Conversations
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- Management
Sheila Heen is the founder of Triad Consulting Group, a lecturer on law at Harvard Law School and Co-Author of “Thanks for the Feedback” and “Difficult Conversations”. She is consulting with companies ranging from Pixar, Hugo Boss to the NBA around difficult conversations, negotiation and sound decision-making. We have invited Sheila Heen to talk about the conversations around feedback and specifically how we can each be better feedback receivers.
The key topics covered in this episode are:
How do we move away from being dismissive in the way we receive feedback to genuinely being grateful and appreciating the feedback Feedback as a learning and leadership skill The three types of triggered feedback reactions: Truth triggers, relationship triggers and identity triggers Asking for the feedback you want Enabling feedback in your organisation For references, links, and other episodes, visit the podcast homepage here.
Sheila Heen is the founder of Triad Consulting Group, a lecturer on law at Harvard Law School and Co-Author of “Thanks for the Feedback” and “Difficult Conversations”. She is consulting with companies ranging from Pixar, Hugo Boss to the NBA around difficult conversations, negotiation and sound decision-making. We have invited Sheila Heen to talk about the conversations around feedback and specifically how we can each be better feedback receivers.
The key topics covered in this episode are:
How do we move away from being dismissive in the way we receive feedback to genuinely being grateful and appreciating the feedback Feedback as a learning and leadership skill The three types of triggered feedback reactions: Truth triggers, relationship triggers and identity triggers Asking for the feedback you want Enabling feedback in your organisation For references, links, and other episodes, visit the podcast homepage here.
42 min