23 episodes

Business transformation lives on the Shift podcast. In each episode, we amplify the voice of leading industry experts and share their unique perspectives on what it takes to face transformation head on.

Join us to spark new ideas and learn how others are becoming digital trendsetters in an increasingly complex world.

Shift podcast: Helping you rethink business and face transformation head on PwC Canada

    • Business

Business transformation lives on the Shift podcast. In each episode, we amplify the voice of leading industry experts and share their unique perspectives on what it takes to face transformation head on.

Join us to spark new ideas and learn how others are becoming digital trendsetters in an increasingly complex world.

    City of Ottawa: Playing the game of innovation as a team

    City of Ottawa: Playing the game of innovation as a team

    Learn the secret sauce on how to deliver innovation and service excellence to front line employees and citizens.

    • 26 min
    TD Bank: community, confidence, and customer experience

    TD Bank: community, confidence, and customer experience

    Creating a legendary customer experience is no easy task. In this episode of Shift we are talking all things Customer Experience with TD banks Global Brand and Customer Experience Officer Tyrrell Schmidt. Tyrrell takes us behind the scenes of relaunching an iconic Canadian brand, their marquee sponsorships across Canada, and the importance of instilling “confidence” when it comes to your banking experience.

    • 21 min
    ecobee: a smart thermostat buzzing with innovation

    ecobee: a smart thermostat buzzing with innovation

    Calling all gadget geeks - this episode is for you! In this episode of Shift - we have a great Canadian innovation story coming your way. We were lucky enough to sit down with Stuart Lombard, Founder and CEO of ecobee; a smart thermostat company changing how people interact with their homes and energy decisions. In this episode Stuart shares how he decided to bring the thermostat, to the 21st century. Fueled by a desire to create an intuitive, connected, and eco-conscious home. We chat about competing against the world’s largest technology companies, continuously innovating ,and the future of smart homes.

    • 21 min
    Rebranding Scotiabank Arena

    Rebranding Scotiabank Arena

    When it comes to sports; names like John Tavares and Kawhi Leonard have become household across Canada. But have you heard of Clinton Braganza? In this episode of the Shift podcast, you’ll meet Clinton; the Chief Marketing Officer at Scotiabank, tasked with trying to break a 20 year habit engrained in Canadian culture - the renaming of the former ACC to Scotiabank Arena. We all read the headlines “$800 million - a 20 year deal” but Clinton takes us behind the scenes and shares his story on how he successfully lead the charge to accelerate name adoption on a national scale and they have been able to sew Scotiabank into the social fabric of Canada.

    • 20 min
    Best of Shift podcast: Season 1

    Best of Shift podcast: Season 1

    In the final episode of Season One, host Jon Finkelstein reflects on some of the great conversations we have had over the past 18 episodes with Canadian leaders. Since its launch, Shift has featured conversations with subject matter’s experts across customer experience, privacy & data, innovation and more. Jon narrates some of the standout moments that have happened throughout the entirety of Season One ft. CEO of the LCBO, Founder of Move the Dial, CEO of the Canadian Bankers Association and more.

    • 24 min
    Fostering a culture of creativity within your organization

    Fostering a culture of creativity within your organization

    In this special edition of the Shift podcast, we attended Adweek’s Brandstar Awards to sit down with three honorees from some of Canada’s leading organizations:

    - Uwe Stueckmann: SVP, Marketing at Loblaw Companies Limited
    - Claudette McGowan: Chief Information Officer, Enterprise Technology Employee Experience at BMO
    - Stuart Lombard: Founder & CEO, ecobee

    Host, Jon Finkelstein sat down with these business innovators to discuss how they are creating meaningful brand experiences, fostering a culture of creativity, and creating an enhanced employee experience within their organizations.

    • 16 min

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