Show Don't Tell - a TelScreen Podcast

TelScreen
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  • MEDICINE
Show Don't Tell - a TelScreen Podcast Podcast

Welcome to Show Don't Tell, a podcast by TelScreen's team of Wes Harris and Kent Harris sharing their stories of being in the eye care industry in their unique punny style with facilitator, Christy. We hope you learned something new and laughed more than a little with each episode of Show Don't Tell. Let us know how well you enjoyed the show by leaving us a great review and remember to subscribe to get notified of new episodes. Can't wait for a new episode to learn more about TelScreen, give the guys a call at (502) 515.1806 or visit our website at TelScreen.com.

  1. APR 4

    ep 20: When it's time to lay down the hammer

    Get ready for some eye-opening insights in this episode of "Show Don't Tell"! Wes and Kent Harris take a casual yet informative dive into quality control in the eye care industry. From removing faulty lenses to refurbishing medical imaging equipment, they share anecdotes and tips that highlight the importance of maintaining top-notch standards in patient care and equipment maintenance. Plus, stay tuned as they discuss their unique method of quality assurance - "hammer time" - where they ensure cracked or faulty lenses are not reused. Tune in to learn how they navigate the challenges and ensure quality across all aspects of eye care practice.

    18 min

  2. 11/28/2023

    ep 19: Who Are Our People? Knowing Your Client Tribe.

    Wes Harris and Kent Harris share the background of TelScreen's reasoning behind why they create imaging system technology that's faster for Doctors, better for patients.

    15 min

  3. 08/08/2023

    ep 18: How The Budget-Friendly EyeRes Gold System Came About

    Join hosts Wes Harris and Kent Harris, along with facilitator Christy, in a captivating episode of the "Show Don't Tell" podcast by TelScreen. In this engaging conversation, the hosts take listeners on a journey through the world of eye care and digital imaging technology, unveiling TelScreen's latest innovation, the Gold System. With a unique blend of humor and expertise, the hosts delve into technical intricacies like pixel density and signal-to-noise ratio, demystifying the critical components that contribute to top-tier image quality. The TelScreen Gold System takes center stage as the hosts highlight its accessibility for practitioners at all career stages. From burgeoning practices to seasoned professionals with multiple locations, the Gold System offers an affordable imaging solution that maintains uniformity across various practice sites. By empowering doctors with advanced imaging capabilities, the hosts underscore how the Gold System fosters patient trust and compliance, leading to improved diagnoses, treatment plans, and ultimately, better patient outcomes. Don't miss this insightful and entertaining episode that exemplifies TelScreen's dedication to innovative eye care technology and customer satisfaction.

    27 min

  4. 06/06/2023

    Ep 17: Answers to the Top 8 Questions about using slit lamp imaging

    On this episode of Show, Don't Tell, the TelScreen brothers, Kent Harris and Wes Harris, cover the top 8 questions they get about using slit lamp imaging systems from eye doctors.

    39 min

  5. 03/22/2023

    Ep. 16: Doing SECO Differently With Education

    In this episode of Show, Don't Tell, Wes Harris recounts his SECO adventures and Kent Harris joins in to share what being a part of continuing education for eye care entails.

    40 min

  6. 02/22/2023

    Ep 15: You might need an upgrade if...

    On this episode of Show, Don't Tell, Wes Harris and Kent Harris cover a variety of reasons you are ready to upgrade your slit lamp digital imaging system.  Don't wait until it's too late and your equipment and software are no longer supported, keep maintenance and upgrades part of your eye care practice business plan.

    25 min

  7. 11/29/2022

    Ep 14: More Tales and Gold System Update

    On this episode of Show, Don't Tell, we have a special guest in the studio sharing her "Tales From The Front Desk." Kaelyn Harris, Wes' daughter, is working as an Administrative Specialist in an Ophthalmology practice and gives us a behind the scenes look into the daily goings-on of patient care.  The guys also discuss their upcoming launch of the new Gold System and of course, puns.

    38 min

  8. 11/01/2022

    Ep 13: Customer service stories from the road

    The brothers, Kent Harris and Wes Harris, are back in this episode of Show Don't Tell to talk about Customer Service and how simple things can have a great impact. #telscreen #eyeres #eyecare #eyedoctors #customerservice

    32 min
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About

Welcome to Show Don't Tell, a podcast by TelScreen's team of Wes Harris and Kent Harris sharing their stories of being in the eye care industry in their unique punny style with facilitator, Christy. We hope you learned something new and laughed more than a little with each episode of Show Don't Tell. Let us know how well you enjoyed the show by leaving us a great review and remember to subscribe to get notified of new episodes. Can't wait for a new episode to learn more about TelScreen, give the guys a call at (502) 515.1806 or visit our website at TelScreen.com.

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