training simplified Training Simplified

In this episode we pose the question "how does an employee learn?" - seemingly simple but full of a rich history in training methodology. We break down the basic steps of effective training and hear how it hasn't changed much since post-word war two america :)

In this episode of the Training Simplified Podcast, we respond to a comment we got on one of your videos. But it's more about posing the question "How do you make someone give a sh*t?"
We've all seen it - people don't care about your training. Maybe you've been there too. How do we respond as people who develop and/or administer training content?

This is what most Training Professionals miss.  Sam provides practical advice and examples of making this happen in the business world.

Publishing a new e-learning course isn't going to move the needle in your Hospitality Brand. What will is a Training Program that is multi-tiered, strategic, and tied to the KPI's of the business. In this episode, Sam breaks down how we partnered with Piada Italian Street Food to tackle a specific problem and create huge movement in their Net Promoter Score.

This week we continue the discussion on culture building in your Hospitality Brand. Matt shares insight from his experience building a media-driven culture building team at Chipotle We talk tangible examples of how stories shape and drive a business culture.

In this episode, Sam interviews Matt about his previous experience working at Chipotle during a transition in leadership and culture for the brand. Matt built a team that was part of People Experience (HR), focusing on building culture through media, storytelling and recognition.
 
Taking insights from the Oz Principle and Change the Culture Change the Game, he breaks down the strategic steps into building (or re-building) a thriving and top-notch people culture at a Hospitality Brand.