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Building your own Workforce Management platform is expensive. On top of that, makeshift scheduling tools can’t withstand the test of time and will leave you in a lurch when they inevitably fail. Your people will find the limitations of your software far faster than you expect.  It’s a lot harder than it might seem too, because writing spreadsheet macros doesn't necessarily translate to building and maintaining a piece of software. This week's episode takes a deep dive on the hidden hardships of building your own WFM tool.

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