Special Episode with Ray Tapp The Lucky Titan

“If you are not willing to learn, no one can help you. If you are determined to learn, no one can stop you” (Zig Ziglar). 

I excel at finding problems with a process or system and designing, planning and implementing solutions to those problems. Most people dislike change, but I love it! If you are looking for someone to be another cog in the wheel, I'm not going to be the right fit for you.

However, given a set of expectations and the freedom to learn, solve, innovate, and build, I will likely exceed the outcome you expected with positive results.

At BYU, they asked me to keep the building clean, take out the trash and change light bulbs. So I designed a plan that would allow the building to maintain a leaner cleaning staff who could perform regular cleaning more efficiently so that deep cleaning could happen more often.

At Insight Pest Solutions, they asked me to do some stuff with training employees and watch over the vehicles. I created what came to be known as IPSU (Insight Pest Solutions University) -- which was praised by state officials in multiple states as the best in-house technician training program they had ever seen.

I also took the “watch over the vehicles” assignment seriously and designed and implemented safety training, vehicle inspections, regular MVR checks, vehicle tracking checks and balances, staggered vehicle leases, etc. Ultimately, these measures saved Insight over $70,000/month last year during April, May, June, July, and August -- being their busy season months, as well as reduced vehicle accident percentages by 15% in 2017 and almost 40% in 2018 -- and that’s including a 45% growth in number of vehicles owned by the company. 

Helen Keller once said: “Avoiding danger is no safer in the long run than outright exposure. Life is either a daring adventure, or nothing.”