17 episodes

Specialty Patient Podcast is hosted by Yishai Knobel, the Co-Founder & CEO of HelpAround. Each episode is crafted to bring you new insights into the specialty drug ecosystem. Each guest shares HelpAround’s passion to improve the patient experience and to make specialty patients’ lives easier. For more information, visit helparound.co.

Specialty Patient Podcast HelpAround

    • Health & Fitness

Specialty Patient Podcast is hosted by Yishai Knobel, the Co-Founder & CEO of HelpAround. Each episode is crafted to bring you new insights into the specialty drug ecosystem. Each guest shares HelpAround’s passion to improve the patient experience and to make specialty patients’ lives easier. For more information, visit helparound.co.

    Specialty Patient Podcast: Jennifer Lichtman

    Specialty Patient Podcast: Jennifer Lichtman

    We’re delighted to welcome Jennifer to our Specialty Patient Podcast, where she shares insights about the keys to success in the ever-changing market of pharma. Jennifer Lichtman has built a towering career in the service of one passionate goal: helping patients access and adhere to specialty medications. After more than two decades working on the services side of pharma, including an 18-year run at Covance, Jennifer is now supporting patients from a different perch, as the VP of Market Access and Patient Services at Acadia Pharmaceuticals. Our engaging discussion with this industry leader includes:


    Why the theme of connection has defined Jennifer’s career, and what that looks like across different audiencesThe biggest shifts that Jennifer is seeing in the pharma marketThe two things that have helped Jennifer achieve her goals this yearJennifer’s advice to those who are just getting started in pharmaWhy Jennifer has broadened her focus from helping customers succeed to helping her team thrive  How Jennifer keeps herself sharp in a cutting edge business

    • 28 min
    The Digital Guide to Patient Connectivity at Hub, SPP & eServices optimization 2021

    The Digital Guide to Patient Connectivity at Hub, SPP & eServices optimization 2021

    In this episode of The Specialty Patient Podcast, HelpAround CEO Yishai Knobel covers the do’s and dont’s of digital patient connectivity (think email, SMS, and apps). Tune in for a breakdown of:
    Hubs beyond the phone call: How to bring digital connectivity to patient services.Copay and PAP programs without paper: How data should inform your choices, including how to prioritize digitization options. Unique patient journeys: We’ll cover how to shop for connectivity when you have unique requirements.

    • 25 min
    New Product Launch Planning Roundtable at Formulary & Access Summit

    New Product Launch Planning Roundtable at Formulary & Access Summit

    Join Yishai Knobel of HelpAround, Maureen Bala of Galway Group Life Science Consulting, and Gary Ellexson of Supernus Pharmaceuticals for an interactive roundtable discussion at the CBI Formulary, Reimbursement, and Access Summit. 

    They discuss what you need to consider when planning for a new product launch, common mistakes to avoid, and how COVID-19 has rewritten the rules (and timings) around drug launches in specialty pharmaceuticals.

    • 35 min
    Jourdan Russo on the Evolution of Patient Support

    Jourdan Russo on the Evolution of Patient Support

    Jourdan Russo, Director of Patient Services at Kyowa Kirin, joins Yishai to discuss the evolution of patient services for specialty pharmaceuticals—from the old days of simply providing financial support to the full complement of services that support today's specialty patients through their entire therapy journey.

    Each episode is crafted to bring you new insights into the specialty drug ecosystem. HelpAround’s passion is to improve the patient experience and to make specialty patients’ lives easier.

    For more information, visit helparound.co/podcast

    • 29 min
    Key Takeaways on Mobile Patient Support Services at the CBI PSS Congress

    Key Takeaways on Mobile Patient Support Services at the CBI PSS Congress

    Join Yishai Knobel of HelpAround and Industry leaders from Sanofi, Jaguar Health, and Twilio for a panel discussion at the CBI Patient Support Services Congress. They discuss the latest trends and statistics in digital patient services and on how mobile web can and must be a part of your patient support strategy.

    • 42 min
    Phillip McCreary on Patient Assistance at Vanderbilt Medical Center

    Phillip McCreary on Patient Assistance at Vanderbilt Medical Center

    Join our host, Yishai Knobel, on the Specialty Patient Podcast with this week's guest, Phillip McCreary, the Medication Access Program Director for Vanderbilt University Medical Center as they discuss the unique program that VUMC has to ensure all of its patients get the therapies they need.

    • 18 min

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