29 min
St-Germain’s Emma Fox on the growing apéritif market The Modern Retail Podcast
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- Entrepreneurship
It’s been an unpredictable year-plus for the spirits industry, as alcohol consumption shifted away from bars to the home and, now, slowly back to bars. But that presented a unique opportunity for the apéritif brand St-Germain.
The Bacardi-owned elderflower-based liqueur has benefitted from growing demand for apéritifs. But according to Emma Fox, the VP of the brand, St-Germain has also been taking great pains to get more people to know it exists.
Fox started working at St-Germain about a year and a half ago. Her mandate, she said on the Modern Retail Podcast, was about “making sure that we have the right ambassadors and people that work with us.” Before, a drink like St-Germain would focus predominately on distribution in upscale bars. But Fox has updated her marketing strategy to get the bottle in the hands of both consumers and influencers.
Of course, that doesn’t mean bartenders are no longer important. Hospitality professions, she said, “are a part of the fabric of St-Germain.” But, with the coronavirus causing many bars to rethink their businesses, so too did St-Germain have to update its marketing playbook. Much of the focus over the last year, she said. was on making “very very simple content.” The idea was to get more people to understand exactly what the aperitif is.
Now, things are accelerating even more -- and Fox is planning bigger promotions and events. At the same time, she said, St-Germain is trying to stay focused on what it is and to whom it caters. “You’ve got a North Star to guide you,” she said. “[Otherwise], I think you can get very easily distracted in a number of ways.”
It’s been an unpredictable year-plus for the spirits industry, as alcohol consumption shifted away from bars to the home and, now, slowly back to bars. But that presented a unique opportunity for the apéritif brand St-Germain.
The Bacardi-owned elderflower-based liqueur has benefitted from growing demand for apéritifs. But according to Emma Fox, the VP of the brand, St-Germain has also been taking great pains to get more people to know it exists.
Fox started working at St-Germain about a year and a half ago. Her mandate, she said on the Modern Retail Podcast, was about “making sure that we have the right ambassadors and people that work with us.” Before, a drink like St-Germain would focus predominately on distribution in upscale bars. But Fox has updated her marketing strategy to get the bottle in the hands of both consumers and influencers.
Of course, that doesn’t mean bartenders are no longer important. Hospitality professions, she said, “are a part of the fabric of St-Germain.” But, with the coronavirus causing many bars to rethink their businesses, so too did St-Germain have to update its marketing playbook. Much of the focus over the last year, she said. was on making “very very simple content.” The idea was to get more people to understand exactly what the aperitif is.
Now, things are accelerating even more -- and Fox is planning bigger promotions and events. At the same time, she said, St-Germain is trying to stay focused on what it is and to whom it caters. “You’ve got a North Star to guide you,” she said. “[Otherwise], I think you can get very easily distracted in a number of ways.”
29 min