25 episodes
Total Retail Talks Total Retail
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- Business
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4.5 • 20 Ratings
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Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.
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How Free People Crafts Compelling Influencer Marketing Campaigns
In episode 448 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Libby Strachan, director of brand marketing at Free People, an Urban Outfitters, Inc. global lifestyle brand with offerings in unique apparel, intimate wear, shoes and accessories; and Kristen Dolan, senior vice president of growth at Influential, an AI social data and conversion technology. Strachan…
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Sam's Club Leans Into Digital to Optimize CX
In episode 447 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Sabrina Callahan, vice president, e-commerce at Sam's Club, a leading membership warehouse club offering superior products, savings and services, part of the Walmart portfolio. During the wide-ranging conversation, Callahan discusses her role at Sam's Club (1:15), collaborating with other departments within the company to…
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How Vince Camuto is Designing the Ideal Digital CX
In episode 446 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Stephanie Urban, vice president of marketing and e-commerce at Vince Camuto, the fashion footwear and accessories brand, part of Camuto Group. Listen in as Urban provides an overview of her role and professional background (0:50), the channels Vince Camuto is leveraging to improve its…
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ThirdLove's Co-Founder Shares the Brand's Customer Acquisition and Retention Approach
In episode 445 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews David Spector, co-founder and chairman of ThirdLove, a women's intimates and lifestyle brand. Listen in as Spector shares the genesis of the company (0:45), his professional background prior to co-founding the company (4:20), his current role at the business (6:10), and how ThirdLove approaches…
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How Unleashed Brands Connects With Families Across its Portfolio
In episode 444 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Michael Browning, co-founder and CEO of Unleashed Brands, a portfolio of innovative brands that help kids learn, play and grow, including Urban Air, Snapology, and The Little Gym. Listen in as Browning provides an overview of Unleashed Brands (0:55), discusses why he launched the…
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HSN Evolves Video Commerce Across Channels, From Cable to TikTok
In episode 443 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Rob Robillard, chief merchandising officer of HSN, a leading interactive and lifestyle retailer that is part of Qurate Retail Group. Listen in as Robillard provides an overview of HSN's history in enabling video commerce and live shopping (1:00), the retailer's increased focus on streaming…
Customer Reviews
Hey! I'm motivated!
Thanks, Joe, for presenting a mix of guests with new ideas, great stories, and motivation.
I like stories of how people find powerful ways to meet adversity. I enjoyed Saatchi Art's story of responding to Covid and how they've changed the stuffy and intimidating world of art buying by helping buyers discover what they like and want. Much appreciated!
Da s
We’ve CDs in it huh it’s e
Retail Revolutionaries!
Joe and his incredibly knowledgeable guests shine the brightest of lights on the retail industry and the hardworking people in it! Informative, encouraging, and engaging are just a few of the words I'd use to describe the time you'll spend with them. Thanks so much for putting out such a superb show Joe - keep up the great work!