M365 Show Podcast

STOP Building Cloud Flows! Use Agent Flows Instead

🔍 Key Topics Covered 1) The Hidden Price Tag of Cloud Flows

  • Why “build an Automated Cloud Flow” often means “start a licensing tab.”
  • Premium connector ripple effect: add Dataverse/SQL/Salesforce and everyone touching the flow may need premium.
  • API call quotas & throttling: the invisible brake on your “set it and forget it” automations.
  • AI Builder double-pay: automation fees here, AI credits there—two currencies, one outcome: sprawl.
2) Enter Agent Flows — Automation with a Copilot Brain
  • Lives in Copilot Studio; billed by messages/actions, not by who uses it.
  • Premium & custom connectors included under consumption.
  • AI capabilities (classification, extraction, summarization) aligned to the same credit pool.
  • Triggers from conversation, intent, or signals—automation that interprets before it executes.
3) When Agent Flows Replace Cloud Flows (and When They Don’t)
  • Use Agent Flows for chat/intent-driven, personal, or AI-assisted tasks where usage is bursty and user-specific.
  • Keep Cloud Flows for shared, scheduled, multi-owner orchestration across teams.
  • Migration path: make the Cloud Flow solution-aware → switch plan to Copilot Studio → it becomes an Agent Flow (one-way).
  • Governance parity: drafts, versions, audit logs, RBAC—now inside Copilot Studio.
4) The Math: Why Consumption Wins
  • Cloud Flows = “buffet priced per person.” Great if maxed; wasteful if idle.
  • Agent Flows = “à la carte per action.” Costs scale linearly with actual work.
  • Transparent cost tracing by flow, connector, and hour; predictable quotas; no surprise overages.
  • Optimization matters: consolidate actions, reduce chat hops, and you literally pay less.
5) Strategy Shift — Automation Goes AI-Native
  • Cloud Flows built the highways; Agent Flows drive themselves along them.
  • Consolidate small, conversational automations into Copilot Studio to reduce double-licensing.
  • Treat every automation as a service inside an intelligent platform, not a one-off per-user asset.
  • Roadmap reality: AI-native orchestration becomes the default entry point; Cloud Flows remain the backend muscle.
🧠 Key Takeaways
  • Cloud Flows automate structure; Agent Flows automate intelligence.
  • If it starts in Copilot/chat, is personalized, or spiky in usage—move it to Agent Flows.
  • If it’s shared, scheduled, cross-team infrastructure—Cloud Flows still shine.
  • Message-based billing converts licensing drama into straight arithmetic.
  • Make “solution-aware” your default; design with governance, versioning, and quotas in mind.
🎯 Who Should Listen
  • Power Platform makers tired of hitting premium walls.
  • IT leaders/CFOs chasing cost control and clean licensing.
  • Automation architects moving to AI-native orchestration.
  • Ops leaders who want predictable spend and audit-ready governance.
🧩 Practical Checklist: Pick the Right Flow
  • Trigger is conversational or AI-driven? → Agent Flow
  • Needs premium connectors but limited users? → Agent Flow (consumption)
  • Shared, scheduled, cross-department approvals? → Cloud Flow
  • Long-running batch or high-visibility orchestration? → Cloud Flow
  • Desire tight cost tracing & quotas? → Agent Flow in Copilot Studio
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