Go Boldly and Be Brave: Managing Change in Retail Accounting with Hope Stocker Stories from the River

Charlie welcomes Hope Stocker, Broad River's Manager of Retail Accounting, and together they take a trip down memory lane. Hope has been with the company since 2006 and has had a front-row seat to its growth as well as its transformation into the purpose-driven organization it is today.  And she's also survived three major storms with the Company - the Great Recession in 2009; the original failed STORIS conversion in 2015; and the COVID pandemic in 2020.  
Hope shares her experience with converting Broad River's original ERP System (PROFITS) to STORIS in early 2015 and then applying those learnings in a symbolic, redemptive manner to help lead the conversion of the newly acquired stores in Wilmington from the PROFITS ERP system to STORIS much more smoothly and successfully earlier this year.  
She also shares what it's like working with a fully remote team and what a Retail Accounting Manager does on a day-to-day basis. 
You don't want to challenge Hope to a Jeopardy or trivia battle. From several office moves to the Savvy Spaces detour, and multiple ERP conversions and acquisitions, Hope and Charlie cover a lot of ground in this one.  You will be entertained while learning about organizational and personal transformation in this conversation and episode of Stories from the River. 
Additional Resources: 
This episode on YouTube: https://youtu.be/hSvl0lFzQ5s 
Joey Reiman (the man who wrote the book on Purpose) speaking at the 2018 Leadership Summit for Broad River Retail when the River's Purpose Statement ("Furnishing Life's Best Memories") was publicly unveiled: https://www.youtube.com/watch?v=xmABICtQLsk     
Joey Reiman Q & A: https://www.youtube.com/watch?v=jUTZORUZl6Q  
Joey Reiman's Book "The Story of Purpose: The Path to Creating a Brighter Brand, a Greater Company, and a Lasting Legacy" - https://www.amazon.com/Story-Purpose-Creating-Brighter-Greater/dp/1118443691  
Inky Johnson speaks to Broad River Retail at the 2018 Leadership Summit: https://www.youtube.com/watch?v=BNAGlW6uObg  
Inky Johnson Leadership Summit Q & A: https://www.youtube.com/watch?v=ErO1LDM3zU0  
Purpose 8:28 (Broad River's Purpose Summit): https://www.purpose828.com  
Inky Johnson: https://www.inkyjohnson.com/  
Serendipity with Inky Johnson: https://www.serendipitywithinky.com/  
Justin Barnes: https://www.justinbbarnes.com  
Justin Jones-Fosu: https://workmeaningful.com/  
 
STORIS - The Unified Commerce Solution for Home Furnishings Retailers: https://www.storis.com  
Matthew 23:12 - https://www.biblegateway.com/passage/?search=Matthew%2023%3A12&version=ESV  
Matthew 25:23 - https://www.biblegateway.com/passage/?search=Matthew+25%3A23&version=ESV  
Hope’s encouragement to Charlie in 2015 when he was promoted to President and CEO: 
Proverbs 28:1 - https://biblehub.com/proverbs/28-1.htm  
"Appetite for Life: The Biography of Julia Child" by Noel Riley Fitch - https://www.amazon.com/Appetite-Life-Biography-Julia-Child/dp/0307948382 
"The Unfinished Revolution: Coming of Age in an Era of Gender, Work, and Family" by Kathleen Gerson - https://www.amazon.com/Unfinished-Revolution-Coming-Gender-Family-dp-0195371674/dp/0195371674/ref=mt_other?_encoding=UTF8&me=&qid=1654657244  
"Signing Their Lives Away: The Fame and Misfortunate of the Men Who Signed the Declaration of Independence" by Denise Kiernan and Joseph D'Agnese - https://www.amazon.com/Signing-Their-Lives-Away-Independence/dp/1683691261/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1654657514&sr=1-1  
Office Ladies Podcast - https://officeladies.com/  
Julia Child Cooking Show on Pluto TV - https://pluto.tv/en/search/details/channels/julia-child/ 
The Brady Bunch on Pluto TV - https://pluto.tv/en/search/details/series/the-brady-bunch-cbs-tv/season/1 
We hope you enjoy this episode and subscribe to our podcast for a new story each week.
Visit http://www.StoriesfromtheRiver.com for more.