How We're Elevating Customer Experience with Wes Dudley Stories from the River

Charlie welcomes Wes Dudley, Broad River's Vice President of Customer Experience. Wes talks about how important it is for his team to have an identity, and how the CX team plans to level up customer experience in 2023.
 
This episode on YouTube: https://youtu.be/IhwpPneXE6M 
 
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