StoryConnect features interviews with marketers, communicators, CEOs and other leaders at cooperative and independent broadband companies, electric cooperatives and municipal power providers. The goal of the podcast is to help listeners discover ideas to shape their stories and connect with their customers. It is produced by WordSouth — A Content Marketing Company.
Communicating through a Ransomware Attack, With Kevin Beyer
When their rural Minnesota telco was hit by a ransomware attack, staff sprung into action to both combat the attack and communicate with customers and coworkers about its effects.
Lessons Learned from a Fiber Build, With Sean Vanslyke
SEMO launched its fiber build a few years ahead of most electric cooperatives. CEO Sean Vanslyke talks about the lessons they've learned along the way.
Drive-by Retirement Parties, With Jonathan Farmer
Pioneer's newest team member Jonathan Farmer talks about creative ways he and other co-op communicators have had to adapt events including retirement celebrations.
Do you have a sales playbook?, With Larry Montgomery
The sales staff at Etex has built a sales playbook that helps them anticipate customer questions and seize opportunities as a team.
The State of Social Media Today, With Gus Wagner
Social media platforms have been in the headlines quite a bit lately. What does that mean for community-based telcos and power providers?
Are You Ready for Cloud Gaming?, With Brian Lazenby and Zach Moore
The new PlayStation 5 and Xbox X consoles coming out this holiday season are bandwidth hogs. Broadband providers need to educate their customers before Christmas mornings are ruined by slow connections!