80 episodes

Podcast by Strikedeck & Kristen Hayer

Strikedeck Radio: Customer Success Live Strikedeck & Kristen Hayer

    • Technology
    • 3.7, 11 Ratings

Podcast by Strikedeck & Kristen Hayer

    Ep 79, Kris Morrison, Customer Success in a Time of Crisis

    Ep 79, Kris Morrison, Customer Success in a Time of Crisis

    Join Kristen Hayer in conversation with Kris Morrison, VP of Customer Success at Interact Software and talk about how customer success can shift gears in a crisis.

    • 38 min
    Ep 78, Chitra Madhwacharyula, Consulting Mindset in Customer Success

    Ep 78, Chitra Madhwacharyula, Consulting Mindset in Customer Success

    Join Kristen Hayer in conversation with Chitra Madhwacharyula, VP of Global Customer Success & Services at Joveo to gain insight on how a consulting mindset can benefit a customer success professional.

    • 33 min
    Ep 77, Gaines Murfee, Taking a Product Approach to Customer Success

    Ep 77, Gaines Murfee, Taking a Product Approach to Customer Success

    Join Kristen Hayer in conversation with Gaines Murfee, Product Manager at Chili Piper as he shares his approach to shifting to a 100% focus on customer success.

    • 44 min
    Ep 76, Clayton Moulynox, Building a Global CS Team

    Ep 76, Clayton Moulynox, Building a Global CS Team

    Join Kristen Hayer in conversation with Clayton Moulynox, Founder of MXGrowth as he shares his experience building customer success at Auth0 from when it was a startup with 20 employees, through the scaling process to land at a company of 600 employees.

    • 46 min
    Ep 75, Chris Hicken, Creating Actionable Churn Categories

    Ep 75, Chris Hicken, Creating Actionable Churn Categories

    Join Kristen Hayer in conversation with Chris Hicken, CEO of 'nuffsaid as he shares his approach to developing churn categories that are actionable and easy to implement.

    • 45 min
    Ep 74, Maranda Dziekonski, Switching Industries & the Role of Domain Expertise

    Ep 74, Maranda Dziekonski, Switching Industries & the Role of Domain Expertise

    Join Kristen Hayer in conversation with Maranda Dziekonski, the Vice President of Customer Success and People Operations at Swiftly as they talk about the ways to navigate shifting from one industry to another, and the role of domain expertise in learning a new industry.

    • 35 min

Customer Reviews

3.7 out of 5
11 Ratings

11 Ratings

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